Find & Apply For Case Worker Jobs in Buffalo, New York

Case Manager Buffalo, NY 14213 From $21.63 an hour - Full-time Apply with Indeed Are you passionate about helping Veterans, motivated by achieving results, and looking for more than just a job? Do you have a background in human services, social work, or case management and want to build a lasting career with an organization that values hard work, initiative, and accountability? At Veterans One-stop Center of WNY (VOSC), we're looking for a Case Manager who takes pride in making a difference. We want someone who actively encourages Veterans to participate in our programs, takes ownership of their caseload, and is committed to achieving meaningful outcomes for the Veterans we serve. We believe employees who work hard, take initiative, and deliver results deserve opportunities to grow. If you're looking for a challenging but rewarding position where your contributions matter and you can build a long-term career, we should talk! Benefits We believe in taking care of our employees so they can focus on taking care of our Veterans.

Our benefits include:

Healthcare Dental and vision insurance. 10 paid holidays annually. 3 weeks of paid time off (PTO). 40 hours of paid sick time annually, separate from PTO. Opportunities for professional development and career growth.

Job Objective:

The Case Manager is responsible for actively engaging and enrolling Veterans in the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SPGP), providing high-quality case management, and achieving meaningful, measurable outcomes. This position requires a strong commitment to Veteran engagement, service delivery, accurate documentation, and becoming a subject matter expert in SSG Fox grant requirements and compliance. Responsibilities Actively engage, recruit, and encourage eligible Veterans to enroll in the SSG Fox Suicide Prevention Grant Program. Build meaningful relationships with Veterans, encouraging continued participation and connecting them with services that support their overall well-being. Conduct participant assessments, suicide prevention screenings, and eligibility determinations. Develop individualized care plans with realistic, measurable goals and actively assist Veterans in achieving them. Maintain consistent communication and follow-up with Veterans to ensure progress and positive outcomes. Coordinate with VOSC programs and community partners to connect Veterans with additional resources and services. Develop and maintain subject matter expertise in SSG Fox grant requirements, including eligibility, allowable services, documentation, performance measures, and compliance. Maintain accurate, complete, and timely proper case notes and participant records within the agency's database system. Take ownership of assigned caseloads, enrollment goals, service delivery, and program outcomes. Proactively identify and address documentation deficiencies, compliance concerns, and barriers to Veteran success. Stay informed of program changes, federal guidance, and agency policies, ensuring all work remains compliant. Demonstrate initiative, accountability, and a willingness to continuously improve services and professional skills. All other duties as assigned. Qualifications, Knowledge & Skills Background in human services, social work, case management, behavioral health, or a related field preferred. Strong commitment to the agency's mission and a Veterans First approach. Excellent communication, interpersonal, and organizational skills. Strong work ethic, attention to detail, and the ability to take initiative without constant supervision. Ability to manage multiple priorities and maintain accountability in a fast-paced environment. Ability to work with individuals experiencing emotionally or mentally challenging circumstances. Military/Veteran cultural competency or willingness to develop extensive knowledge. Familiarity with community resources, VA benefits, and public assistance programs preferred. Strong computer literacy, including Microsoft Office and electronic case management systems. Ability to learn and independently apply federal grant requirements and agency compliance standards. Willingness to accept feedback, adapt to change, and continuously improve performance. Successful completion of required background checks, training, and a 90-day introductory period.

Job Type:

Full-time Base Pay:

From $21.63 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person