Service Coordinator 110 West 3rd Street, Jamestown, NY 14701 $24 - $26 an hour - Part-time Apply with Indeed
- Perform case management type duties to ensure residents get the services they need. The essential nature of the work is to provide access to necessary supportive services and other resources that support wellness. Work is performed under general supervision with leeway granted for independently carrying out job objectives. Does related work as required.
- Conducts interviews with clients to identify their strengths, barriers, create measurable goals and connect them with the correct provider;
- Develops and implements service plans for clients and advises participants in planning and implementing specific elements of self-sufficiency plans;
- Develops and maintains a working relationship with clients and other service providers through face-to-face contact, phone, and written communication;
- Develops and maintains a comprehensive directory of supportive services to assure there are no gaps in services;
- Maintains case notes, updates case files, and prepares reports and other relevant documentation;
- Monitors, evaluates and tracks participation, goals and tasks completed;
- Serves as liaison for participants with any and all community agencies and services involved in individual case plans;
- Maintains good working relationships with service providers, community members and staff;
- Ensures each client is given the necessary services and follow-up to fill ongoing service needs;
- Answers telephones and respond to email inquiries in the office;
- Conducts and design workshops, support groups and other structured activities intended to promote participant understanding and attainment of program objectives.
- May assist residents with application and enrollment procedures
MINIMUM QUALIFICATIONS
Open Competitive - Successful completion of 60 semester credit hours from a regionally accredited or New York State registered college or university and two (2) years of experience involving direct client contact in the delivery of services in a human services agency or program, one (1) year of which must have involved computer data entry.
Pay:
$24.00 - $26.00 per hour Expected hours: 22.5 per week
Work Location:
In person