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Case Worker
Hazleton, PA
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Case Manager 100 South Wyoming Street, Hazleton, PA 18201 $19 an hour - Full-time Apply with Indeed Willow Foundation is hiring a Case Manager to join the team at Heartwood Center, a day shelter and drop-in resource hub in Hazleton. The Case Manager is a consistent point of support for all members of the community, helping them identify next steps, work through barriers, and connect with the resources they need. What you'll do Work with members. Conduct strengths-based intake and service planning; assist members to develop and review individualized goal plans. Provide ongoing one-on-one support grounded in motivational interviewing, trauma-informed practice, and person-centered engagement. Support members through housing transitions, benefits and job applications, warm hand-offs to treatment and health care, and transition and discharge planning. Facilitate community-building and model problem-solving between members. Document Time Spent with Members Complete contact notes during or immediately after each contact using Willow Portal. Maintain files to Willow documentation standards, enter required data on time, and complete file reviews on schedule. Coordinate care and represent Willow Foundation and Heartwood Center. Build and maintain referral relationships with behavioral health, primary care, treatment, government, legal aid, workforce, housing, and community-based organizations, including landlords and housing authorities. Collaborate with staff from partner organizations who visit or are embedded within Heartwood Center. Participate in weekly case conferencing with both remote and on-site colleagues and cross-program partners at Alderwood and Willow Counseling; coordinate service provision with outside providers with member consent. Represent Willow Foundation at community resource events and in spaces relevant to the mission. What you'll bring Post-secondary education, or equivalent lived and professional experience, with working knowledge of homeless services, recovery principles, and peer-based practice in Pennsylvania. Interest in strengths-based assessment, service planning, motivational interviewing, and trauma-informed documentation. Strong computer, written, oral, and interpersonal skills, with initiative, flexibility, and sound decision-making. To apply Upload a résumé and a letter of interest. Questions may be directed to opportunities@willow-foundation.org. Equal Employment Opportunity Willow Foundation is an equal opportunity employer. Willow Foundation does not discriminate in the interview/hiring process or within employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Recovery Friendly Workplace Willow Foundation is a Recovery Friendly Workplace. Willow Foundation actively maintains sober work environments and does not discriminate against applicants or employees on the basis of recovery status, history of substance use disorder, or participation in medication-assisted treatment.
Pay:
$19.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Life insurance Paid time off Paid training Retirement plan Vision insurance People with a criminal record are encouraged to apply
Work Location:
In person
Benefits
Paid Time Off (PTO)
Professional Development
Other Retirement and Savings
Health Insurance
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