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Case Worker
Media, PA

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PATHWAYS PA

Residential Aide

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Job Description

Overview
JOB TITLE
: Residential Advisor
JOB CATEGORY
: Program Non-Exempt
REPORTS TO
: Program Supervisor
EDUCATION REQUIRED
: High School Diploma/GED and some experience in a residential setting
QUALIFICATIONS/ EXPERIENCE REQUIRED
: The Residential Advisor shall be a mature individual who has the ability to identify with and adapt to the goals and philosophies of the program. Be trauma informed and use a trauma informed approach with all residents and peers and supervisors. They shall possess the skills to teach parenting and problem solving techniques to mothers. They shall act as a role model to mothers and children and shall possess the knowledge necessary to interact in a supportive, non-punitive, and non-judgmental manner. Valid driver's license is required.
Essential Functions:
Support resident families to assure that both mothers and children are safe and that their needs are being met. Prepare and cook lunch and dinner meals for residents of Center for Families Monday through Sunday. Make and keep detailed inventory of food and essentials used to prepare and cook food Create a menu for all meals consistent with a meat, starch and vegetable. Intervene in crisis situations between residents or mothers and children and assist in de-escalating the anger and tension and in processing the situation to acceptable resolution. Apply, attend and complete a Safe Serv Food Safety course within 90 of start of position. Handle medical emergencies, emotional emergencies, and behavioral acting -out as need be. Supervise, monitor, role model and assist in mother-child interactions especially at dinnertime and bedtime. Follow strict procedures for dispensing medication and immediately record in the medication log. Monitor, role model and assist in the completion of chores including the preparation and serving, and cleaning up of dinner. Enforce all house and agency rules, expectations, and regulations in a consistent, equal, respectful, and non-judgmental manner. Complete room checks hourly during the scheduled shift and with the on coming staff at the change of shifts. Provide transportation for all clients and children on a daily basis as determined by Program needs and requirements. Inform incoming residential worker of all problems and concerns that occurred during the shift. Record in the communications logs all relevant information to be shared with Case Managers, the Senior Program Manager and all other relevant staff. Answer agency telephones after business hours. Complete residential worker chores as assigned or required. Assist with wake up of clients and assure that children are up and ready for school on time including making sure all children have breakfast and are clean and groomed appropriately. Report
ALL CRISES SITUATIONS IMMEDIATELY
to the on-call staff during the evening or on weekends. If the on-call worker does not respond contact the Sr. Program Manager. Refrain from engaging in power struggles or shouting matches with clients. Be available to work as scheduled and give at least four (4) hours notice if you are going to be absent. Schedule and attend supervision on a bi-weekly basis and be prepared to discuss any problems or difficulties that impact on positive interactions with clients and recommendations for improving the situation. Attend and participate in monthly Residential Worker staff meetings and training sessions. Attend and participate in workshops, seminars, conferences, other agency training and meetings as scheduled and required. Timely and accurate completion and submission of all personnel related paperwork including time sheets, leave requests, etc. Other duties as assigned, requested, or required.
Competencies Required:
Ability to develop positive worker-client relationships Knowledge of and ability to teach appropriate and effective parenting Ability to engage resistant clients Possession of comprehensive life skills Knowledge and understanding of client issues Insight, interaction and intervention skills that facilitate growth Ability to engage clients in age appropriate ways Ability to drive 15 passenger vans any time day or night to meet program needs.
UNIVERSAL RESPONSIBILITIES
Adhere to all policies and procedures contained in the PathWaysPA Agency Manual, Health and Safety Manual and the Program Manual , and understand the consequences of failing to do so as outlined in the Employee Policies and Benefits Manual . Maintain confidentiality of all clients and co-workers. Fulfill all staff training and development requirements Respond appropriately to the cultural differences of clients served by the agency and participate in cultural competency training provided by PathWaysPA. Participate in performance improvement activities as outlined in the PathWaysPA Quality Improvement Plan .
UNIVERSAL COMPETENCIES 1.
Ability to interact appropriately, effectively and respectfully with clients, co-workers, community members and professional colleagues, consistent with all PathWaysPA policies regarding code of conduct, confidentiality and clients' rights. 2. Belief that all individuals and families have the capacity to grow and change, and the belief in client self-determination. 3. Ability to help families gain the resources, skills and confidence to address the myriad issues that they face. 4. Willingness and ability to work in partnership with co-workers to fulfill the mission of the agency. 5. Knowledge of and ability to set boundaries and maintain a helping role, and to intervene appropriately to meet the needs of those served. 6. Proficiency to read, speak and prepare written business communications using accepted English language, grammar and punctuation. 7. Ability to travel independently to and from the CFF worksite for each assigned work shift; ability to travel independently to attend meetings at other locations as required. 8. Access to reliable personally-owned and insured vehicle. 9. Valid driver's license and clean driving history. 10. Ability and willingness to read/listen and respond in an appropriate, timely manner to all communication from internal and external sources. Methods of communication include, but are not limited to: written letters and faxes; electronic messages (email); voicemail and/or answering machine messages; handwritten phone messages, etc. 11. Proficiency to operate a PC using MS Windows applications including Word and Excel; ability and willingness to send, receive and respond to email message; knowledge of how to navigate in the internet; capacity to provide data input and execute reports using agency or funder provided systems and software. 12. Ability and willingness to conform to changing responsibilities based on the needs of the Agency and clients. 13. Valid driver's license and clean driving history. 14. Access to reliable personally-owned and insured vehicle. 15.
RESPECT CLIENT CONFIDENTIALITY AT ALL TIMES
…never discuss one client with another.
Pay:
$19.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health Insurance