Find & Apply For Case Worker Jobs in Johnston, Rhode Island

Social Services Coordinator/Medicare Info Assistance Counselor Town of Johnston Senior Center Johnston, RI Job Details Part-time $20 an hour 3 hours ago Benefits Flexible schedule Qualifications Maintaining patient confidentiality Sociology Working with seniors Social Sciences Bachelor's degree Older adults Data entry Newsletters (communication methods) Public relations Productivity software Social Work Database software proficiency Full Job Description Johnston Senior Center Date posted: September 3, 2026

Pay:

$20.00 per hour Job description: Social Services Director/Medicare Information Assistance and Awareness (MIAA)

Counselor Duties & Responsibilities:

• Provide person-centered unbiased counseling and enrollment assistance to Medicare beneficiaries, families, and their caregivers.
• Prepare statistical reports.
• Answer request and provide information and education on a wide variety of services.
• Programs and benefits available to the elderly and their families in assessing and screening for assistance.
• Maintain all DEA and client records
• Compile and provide community resource information and referrals.
• Answer telephone, written, and in person request for information.
• Submit articles for the monthly newsletter.
• Schedule social service programs/seminars
• Advocate for the elderly with various information Educate Medicare beneficiaries on Medicare-related issues including Medicare Advantage, Medicare Part D, and Medicaid.
• Assist with enrollment into Medicare Part D, Medicare Advantage, and other Medical Assistance programs selected by the Medicare beneficiary.
• Assists Medicare beneficiaries to help them resolve issues relating to their Medicare.
• Promotes awareness of the

SHIP/SMP/MIPPA

programs by conducting group and/or media outreach events and distribute materials.

• Educate, determine eligibility, and assist Medicare beneficiaries with applying for Medicare assistance programs such as: Social Security Extra Help program, the state's Medicare Premium Payment Program (MPP), and Medicaid applications ensuring proper submission to the appropriate agency.
• Educate Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse.
• Conduct program presentations and as requested to groups, exhibit at events, and community partners regarding ways to prevent, detect, and report potential Medicare fraud.
• Attend all required trainings, meetings, and webinars.
• Assist the Director and Assistant Director in all other activities as requested.

Experience & Qualifications:

Minimum of four years of college with focus on Social Work, Sociology, Psychology, or Human Relations. Five years of experience working with seniors, senior agencies, older adults and/or adults with disabilities. Five years of experience in human services and social services Or combination of education and experience equivalent to requirements listed above.

• Possess strong organizational, verbal, and written communication skills. Ability to work with people of diverse backgrounds.
• Experience and/or knowledge of Medicare, Medicaid, and/or other health insurance plans, with a willingness and ability to learn and understand the complexities of Medicare and Medicaid.
• Complete required certifications and trainings within one (1) month of hire.
• Possess strong computer skills, including data entry proficiency, Microsoft Office applications, and experience using various computer systems and databases.
• Demonstrate the ability to work collaboratively with partner agencies and service providers.
• Willingness to comply with all policies and administration procedures established by the programs to ensure client confidentiality.
• Ability to remain objective and impartial while providing information, without recommending or endorsing specific health insurance plans.
• Demonstrate the ability to work independently, effectively manage multiple tasks, and consistently meet established deadlines.

Consent to a criminal background and reference check.

Job Type:

Part-time, 20 hours per week

Benefits:

Flexible schedule

Physical Setting:

Johnston Senior Center, 1291 Hartford Avenue, Johnston, RI 02919

Schedule:

Monday to

Friday Work Location:

In person

Supervisor:

Reports to the Director and the

Assistant Director Job Type:

Part-time Pay:

$20.00 per hour Expected hours: 20.0 per week

Benefits:

Flexible schedule

Work Location:

In person