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Case Worker
Lebanon, TN
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Volunteer Behavioral Health Care System

Case Manager/Team Leader

Job Description

Volunteer Behavioral Health Care System is now seeking a Care Manager/Team Leader in the Lebanon Tn area. Starting Pay Based on
Experience:
44
K Requirements:
Minimum of a Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral sciences and at least 2 years' experience in a field-based case management position.
Care Manager Team Leader must:
Follow all applicable laws and regulations, including VBHCS Code of Conduct and VBHCS Policies and Procedures, in order to create and maintain a healthcare and business environment that is committed to integrity and ethical conduct. The Care Management Team Lead is expected to maintain a level of performance consistent with the current productivity standard at all times.
EXEMPLARY DUTIES / RESPONSIBILITIES
The Care Management Team Lead will supervise the Care Managers assigned to their location.
Responsibilities Include:
  • Ensure all TN Care clients are assessed for TN Health Link (THL) including new intakes into VBHCS and also existing clients referred by in-house providers.
  • Ensure clients applying for safety net submit all required items and assist in securing these items as necessary.
  • Assist with and monitor the functions of the Care Management Team to ensure clients' treatment services are being rendered in compliance with the comprehensive care plan.
  • Ensure Care Managers are contacting THL clients as appropriate.
  • Verify new THL clients are contacted within 24 hours, monitor the productivity of assigned staff on a weekly basis and assist in the development and monitoring of coaching plans as needed.
  • Participate in interviewing of potential Care Managers for employment.
  • Assist in corrective action plans and termination process as appropriate.
Specific Duties:
1.
Documentation Reviews:
Review the designated number of charges per care manager and provide feedback to staff based on review findings. Progress will be monitored over time. Chart documentation will be maintained in compliance with existing standards in regard to timeliness and content. 2.
Assess and Assign:
Responsible for the coordination of assessment of care management referrals and the timely assignment of cases. The goal is clients who accept care management services will be assigned and contacted by their care manager within 48 hours of enrollment. 3.
Productivity:
Responsible for reviewing care management team caseload and monitoring the productivity status of their team weekly. Care Manager Team Lead will provide feedback and assistance as necessary. The goal is for the care management team to hit their collective productivity goal on a monthly basis. Monitor number of THL clients seen per month and oversee and monitor attestation process. 4. Lead the
Care Management Team:
Staff development of the care managers directing and guiding them to achieve team goals. Provide training, act as role model and good communication skills. The CM Team Lead must also be able to set clear objectives to assist a care manager in reaching their goals. They must hold regular staff meetings as required by current guidelines and be able to effectively articulate the agency's vision of the care management program.
Specific Activities:
1. Ensure appropriate in-house care management staff are available to assist with the completion of intake and follow-up appointments including; a. Permission to Treat form completion. b. Medical history self-report completion c. Release completion d. Health Vault enrollment e. Safety Net completion 2. Ensures and participates as appropriate in the development of the initial comprehensive care plan. 3. Ensure the completion of the
PHQ-9, CSRS, DLA
20 and other screenings as appropriate. 4. Provide daily over-site of team coverage. 5. Lead and or participate in daily huddles and wrap up as appropriate. 6. Team Lead or designee must sign timesheets and weekly mileage claims. Conduct random client verification calls. 7. Other duties as assigned.
Job Type:
Full-time Pay:
$44,000.00 - $46,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Ability to
Relocate:
Lebanon, TN 37087: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health and Wellness Programs
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