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Essential Duties and Responsibilities:

Cold Weather Season (Nov-Mar): Shelter Operations (Full Time)

Serve as the primary support of the CWS Manager during operation of the CWS when both CWS Manager and assistant manager are present.
Serve as the CWS leader during the absence of the CWS Manager.
Partner with CWS site coordinator addressing issues regarding CWS staff, site volunteers, and CWS guests.
Supervise CWS staff and assist in the setup, coordination, and nightly supervision of the shelter at rotating host church sites.
Enforce shelter guidelines with compassion and consistency to maintain a safe and respectful environment.
Monitor guest check-ins, conduct screenings, and track shelter capacity..
Supervise and support volunteers, including training and nightly coordination.
Address behavioral or emergency situations with guidance from the CWS Manager.
Provide direct support and referrals to guests in need of housing, mental health care, recovery, or employment assistance.
Maintain accurate records (attendance logs, incident reports, guest progress notes). Spring/Summer/Fall (Apr-Oct): Outreach & Program Support (Part-Time)
Conduct regular street outreach to engage unsheltered individuals in the Staunton, Augusta County, and Waynesboro (SAW) region.
Build relationships with those experiencing homelessness to connect them to shelter, health, and housing services.
Distribute resource materials, hygiene kits, and provide light case navigation.
Provide transportation using WARM owned vehicles to homeless neighbors requiring transportation for WARM programs or life management needs.
Maintain relationships with local churches, service providers, and local government representatives to support referrals.
Participate in seasonal planning meetings, trainings, and community outreach events.

CWS shelter season (volunteer recruitment, logistics, inventory). ______________________________________________________________

Qualifications:

1-2 years of experience in shelter services, outreach work, case management, or related human services.
Strong communication, de-escalation, and crisis management skills.
Reliable, flexible, and able to work both independently and as part of a team.
Comfortable working evenings and weekends during the shelter season.
High school diploma or GED required; relevant college coursework preferred.
Valid driver's license and access to transportation for outreach.
Familiarity with Waynesboro/Augusta County/Staunton social services is a plus.
Must be willing to work a flexible schedule including overnights, mornings, weekends, and holidays.

Preferred Skills:

Bilingual (especially Spanish-speaking).
Experience with trauma-informed care, substance use, or mental health support.
Proficiency in Microsoft Office or Google Workspace for reporting.

Working Conditions:

During winter shelter season: Evening and overnight shifts at rotating church host sites.
During off-season: Daytime fieldwork, outreach events, and administrative duties.
Physical requirements include lifting light supplies, standing for periods, and interacting with individuals in crisis.

Pay:

$16.00 - $18.00 per hour

Benefits:

Paid time off

Work Location:

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Find & Apply For Community / Political Organizer Jobs in Waynesboro, Virginia

Assistant Manager Cold Weather Shelter & Outreach