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Social Services
Residential Assistant / Advisor
Myrtle Beach, SC
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Swing shifts, rotating weekends, and rotating holidays required
Supervisory Responsibilities:
None Job Summary The Bridge Housing Property Services provides hands-on support, oversight, and facility coverage for Veterans enrolled in ECHO's Transitional Housing Program. This role is responsible for helping maintain a safe, clean, respectful, and trauma-informed residential environment. While some documentation and basic computer use are required, most of the work is active and facility-based. Daily responsibilities include walking the property, completing facility checks, supporting residents, helping serve meals, assisting with light cleaning and housekeeping tasks, responding to concerns, and helping enforce facility expectations. It also requires effective communication with the veterans, coworkers, and organization leadership. This position is a good fit for someone who is dependable, compassionate, professional, and interested in gaining experience in human services, peer support, veteran services, housing services, or nonprofit work. ECHO operates under the Housing First approach and is committed to affirmatively furthering fair housing. Essential Duties and Responsibilities Complete routine walk-throughs of the facility and grounds to help ensure safety, security, cleanliness, and resident compliance Conduct room inspections as assigned Provide trauma-informed support to Veterans while maintaining clear professional boundaries Review facility rules and expectations with residents as needed Enforce rules and promote safety in a respectful, consistent, and professional manner Mediate minor misunderstandings when appropriate and notify leadership of concerns Keep supervisors informed of critical issues, safety concerns, incidents, or unusual activity Assist with resident admissions, including completing required forms such as Releases of Information Help serve meals and support basic meal-time routines Complete light cleaning and housekeeping tasks in common areas and assigned spaces Assist with trash and linen services as needed Treat personal belongings in the bed bug tent according to procedure Launder clothing and linens when removed from the bed bug tent Distribute resident mail Administer breathalyzer and drug screen analysis as needed and according to agency procedure Guide and connect residents to appropriate supportive services Coordinate or support resident activities, community involvement, and volunteer opportunities Assist with flag detail, general office upkeep, and basic property needs Provide transportation for VA and ECHO-required appointments and activities when assigned Travel within the agency's service area for resident admissions, appointments, or housing-related needs Enter case notes, incident updates, and client information into the appropriate database Maintain confidentiality according to agency policy Work as part of a team and follow supervisor direction Perform all other duties as assigned Required Education and Experience High school diploma or GED required Valid driver's license required Ability to work swing shifts, rotating weekends, and rotating holidays required Ability to work flexible hours based on program and facility needs Ability to complete active, hands-on facility duties, including walking, cleaning, meal support, linen support, and resident monitoring Ability to use or learn basic workplace technology, including email, electronic documentation, and database entry Ability to maintain professional boundaries with residents Ability to communicate respectfully and professionally with residents, coworkers, and community partners Preferred Education and Experience Interest in peer support, human services, veteran services, housing services, behavioral health, recovery support, or nonprofit work Experience working in a residential, shelter, transitional housing, recovery, peer support, or direct-support environment Experience working with Veterans or people experiencing homelessness Comfortable using a computer for basic email, internet browsing, data entry, and documentation Familiarity with Microsoft Office or Microsoft Teams United States Military Veteran Knowledge, Skills, and Abilities Dependable, punctual, and willing to work nontraditional shifts Able to show empathy while maintaining firm professional boundaries Able to remain calm and professional during conflict or emotional situations Able to follow policies, procedures, and supervisor direction Able to document information clearly and accurately Able to maintain confidentiality Able to identify and report safety, facility, and resident concerns Willing to learn and grow in a trauma-informed, housing-focused service environment Physical Requirements Prolonged periods of walking, standing, and sitting Ability to complete routine facility and grounds checks Ability to assist with light cleaning, housekeeping, trash, linens, laundry, meal support, and general facility tasks Ability to access various areas of the facility Ability to lift up to 50 pounds at times Work Environment This position works in a residential transitional housing facility serving Veterans. The work is active, hands-on, and resident-facing. Staff should expect to spend much of the shift walking the facility, checking common areas, completing assigned cleaning or housekeeping tasks, supporting residents, assisting with meals, and responding to facility needs. This role requires compassion, consistency, professionalism, and the ability to balance support with accountability.
Job Type:
Full-time Pay:
$18.00 per hour Expected hours: 40.0 per week People with a criminal record are encouraged to apply
License/Certification:
Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required)