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Social Services
Social / Human Services Assistant
Manchester, NH
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Medicaid Eligibility Support Coordinator Hackett Hill Healthcare Center - 3.0 Manchester, NH Job Details Full-time $55,000 - $58,000 a year 1 day ago Benefits Disability insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Opportunities for advancement Life insurance Pet insurance Qualifications Collaborate with healthcare professionals Health insurance authorizations Accounts receivable Caseload management Mid-level Incident Escalation Medicaid health insurance Financial records management Welfare benefit application assistance Medicaid Case referral Referral coordination Escalation handling Process management
Full Job Description Overview:
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.
Responsibilities:
We are seeking a detail-oriented Medicaid Eligibility Support Coordinator to manage the full Medicaid application process for new and converting residents for an assigned group of nursing centers. Duties in this remote role include gathering documents, submitting applications, tracking cases through approval/denial, and managing Medicaid Pending accounts receivable. Position Highlights Manage the financial and clinical aspects of the Medicaid application process. Proactively identify residents needing Medicaid. Communicate with families, explain the process, and gather required documents. Obtain necessary authorizations and coordinate the collection of financial documentation. Collaborate with nursing center staff on clinical eligibility. Submit applications within 30 days and maintain accurate records. Monitor application progress and respond to information requests. Track cases in an Open Caseload Report/PCC. Escalate complex cases and coordinate referrals as needed. Inform relevant parties of denials and coverage gaps. Encourage Resident Fund Management/Direct Deposit and complete spousal estimates. Participate in case and aging reviews. Conduct weekly calls with Business Office personnel.
Qualifications:
Education:
College Degree Preferred Benefits:
Variable compensation plans Tuition, Travel, and Wireless Service Discounts Employee Assistance Program to support mental health Employee Foundation to financially assist through unforeseen hardships Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members On-Demand Pay Program that allows for instant access to a portion of the money you've already earned We also offer several voluntary insurances such as: Pet Insurance Term and Whole Life Insurance Short-term Disability Hospital Indemnity Personal Accident Critical Illness Cancer Coverage Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
