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Community Connector
Job Description
As a Community Connector, you will support community-based member advocacy activities, serving as a local member advocate and resource. You will use your knowledge of the community and available resources to engage and assist vulnerable members in managing their healthcare needs, contributing to the overarching strategy for quality and cost-effective member care. What You Will Do as a Community Connector Engage with members as an advocate and resource to support health care needs Collaborate with the health care services team by providing non-clinical paraprofessional duties in the field Empower members by helping them navigate and maximize their health plan benefits Assist members in accessing social services such as community-based resources Provide outreach to locate and/or support disconnected members with special needs Conduct research with available data to locate members that Molina has been unable to contact Participate in ongoing or project-based activities that may require extensive member outreach Guide members to maintain Medicaid eligibility and with other financial resources Why Join Our Team? Competitive benefits package Competitive compensation package Why Join Our Team? Molina Healthcare offers a competitive benefits and compensation package to support its employees. Who We Are Looking For We are seeking a Community Connector with at least one year of healthcare experience, ideally working with underserved or special needs populations. The ideal candidate will possess excellent customer service, organizational, and time-management skills, along with strong verbal and written communication abilities. Proficiency in Microsoft Office and a willingness to learn new software are essential. A valid driver's license, reliable transportation, and adequate auto insurance are also required, and a Community Health Worker certification may be necessary depending on the state. At least 1 year of health care experience, preferably with underserved or special needs populations Community Health Worker (CHW) certification may be required for certain states Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance Ability to multi-task applications while speaking with members Excellent customer service skills Organizational and time-management skills Ability and willingness to learn other lines of business, programs, and relevant software systems/applications Excellent verbal and written communication skills Microsoft Office suite/applicable software program(s) proficiency What Makes This Role Special? Purpose-driven culture focused on helping underserved communities Strong sense of meaning and purpose in your work Collaborative and supportive team environment Values integrity, accountability, and open communication Member and community-focused approach Connect Communities, Change Lives Become a Community Connector and make a tangible difference in the lives of vulnerable individuals in Southern New Mexico. This role offers the chance to advocate for members, connect them with vital resources, and empower them to manage their healthcare needs, all while being part of a supportive, community-focused team.
Benefits
- Dental Insurance
