Find & Apply For Social / Human Services Specialist Jobs in Lowell, Massachusetts

Overview New England Hospice is seeking a dedicated and dynamic Hospice Liaison to serve as a vital link between healthcare providers, patients, and families within the hospice care environment. The ideal candidate will possess strong communication, negotiation, and organizational skills, with a focus on building meaningful relationships to facilitate compassionate end-of-life care. This role offers an opportunity to make a significant impact in the community by ensuring patients receive appropriate hospice services while maintaining excellent account management and customer service standards. Responsibilities Develop and maintain relationships with healthcare providers, hospitals, and community organizations to promote hospice services. Conduct educational presentations to healthcare professionals regarding hospice care options. Manage accounts effectively, ensuring client needs are met with professionalism and empathy. Negotiate service agreements and coordinate with internal teams to ensure seamless patient transitions into hospice care. Provide exceptional customer service by addressing inquiries, resolving issues, and supporting families during difficult times. Analyze market trends and patient needs to identify opportunities for outreach and service expansion. Lead outside sales efforts through community engagement, networking, and participation in relevant events. Utilize Microsoft Office tools such as Word and PowerPoint to prepare presentations, reports, and proposals for stakeholders. Experience Proven experience in hospice, B2B sales, medical sales, or pharmaceutical sales is highly desirable. Strong negotiation skills coupled with account management expertise. Demonstrated success in outside sales or community outreach roles within healthcare settings. Excellent communication skills—both verbal and written—and the ability to deliver compelling product demos. Organizational skills necessary for managing multiple accounts and coordinating efforts across teams. Analysis skills to interpret market data and patient feedback for strategic planning. Leadership qualities that enable effective team collaboration and stakeholder engagement. This position requires candidates to be proactive, compassionate, and highly organized, with a passion for improving patient outcomes through effective communication and relationship-building within the hospice care sector.

Pay:

$76,500.00 - $93,500.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

On the road