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Social Services
Social / Human Services Specialist
Corinth, TX

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Denton County Friends of the Family

Crisis Services Advocate

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Job Description

Crisis Services Advocate Denton County Friends of the Family - 3.2 Corinth, TX Job Details Full-time $52,500 - $55,000 a year 22 hours ago Qualifications Domestic violence situation handling Working with survivors of violence Bachelor's degree
Full Job Description Description:
We are looking for a compassionate and team-orientated Crisis Services Advocate to join our Crisis Services team providing crisis service delivery, including agency Intakes, walk-in services, needs assessments, safety planning, information and referrals, assessing level of risk, providing information about crime victim's rights and agency services, answering the 24/7 Crisis Line, and supporting Survivors Advocacy Team (SAT) response. This position includes participation in an on-call rotation for SAT response. This position requires daytime/evening weekday and daytime weekend availability with an anticipated schedule of Sunday (8am-4pm) and Monday-Thursday (12pm-8pm). Schedule is subject to change based on agency need.
Reports to:
Executive Program Director of Crisis Services Supervises:
Assigned volunteers and interns Primary Functions Provide crisis intervention and safety planning for victims of domestic violence and sexual assault Conduct agency intakes, including needs and risk assessments, service planning, and shelter eligibility screening Respond to crisis line calls, walk-in clients, and Survivors' Advocacy Team (SAT) response needs, providing crisis intervention, information, and referrals Support Survivors' Advocacy Team (SAT) response, including coordination and dispatch to hospitals and law enforcement agencies, as needed Assess client needs and connect clients to appropriate resources, including agency programs and community services Provide information and education on protective orders, crime victims' compensation, Child Protective Services, and available agency services Coordinate with external partners, including mobile crisis units, as appropriate to support client safety Provide SAT on-call coverage, responding onsite to area hospitals and law enforcement agencies to provide support and crisis intervention Maintain accurate, complete, and confidential client records and documentation Apply professional judgment to client interactions, decision-making, and problem-solving in crisis situations Participate in staff meetings, trainings, and ongoing professional development as required Maintain availability to work a flexible schedule that may include evening, weekend and Holiday hours as scheduled based on program needs The above statements are intended to describe the general nature and level of work performed by staff assigned to this position. This is not necessarily an exhaustive list of all responsibilities, duties, and skills required. Other duties may be assigned as required. This position is grant-funded and will continue only if sufficient grant or external funds are available. Denton County Friends of the Family, Inc. is an equal opportunity employer.
Requirements:
Prerequisites:
Bachelor's degree in social work, psychology, or related field Strong communication and organizational skills Demonstrated understanding of relationship violence, sexual assault, and trauma informed interventions
Preferences:
Excellent oral and written Spanish highly preferred
Physical Requirements:
Ability to lift 25 lbs Ability to easily climb stairs Ability to sit for long periods of time

Benefits

  • Professional Development