Job Description A large client in the talent agency/entertainment space is looking for a SAP Concur Administrator/Analyst to provide day-to-day support, administration, and optimization of their Concur Travel & Expense platform. This individual will serve as a key resource for user support, system configuration, troubleshooting, integrations, and enhancement efforts across the Concur ecosystem.
Responsibilities
- Provide hands-on ticketing support for SAP Concur users and business teams.
- Administer and configure Concur Expense, Travel, Invoice, and Request modules.
- Maintain approval workflows, audit rules, expense policies, user profiles, and system settings.
- Troubleshoot application, integration, and data issues while coordinating with internal and external support teams.
- Support ERP, HRIS, travel agency, and corporate card integrations.
- Perform initial QA and validation of user stories, enhancements, and configuration changes.
- Assist with testing, releases, upgrades, and production support activities.
- Create and maintain user documentation and training materials.
- Identify opportunities to improve processes, controls, and automation within the T&E platform. Skills and Requirements
- 3-5 years of SAP Concur administration, analyst, or platform support experience.
- Strong understanding of Travel & Expense (T&E) processes and best practices.
- Experience configuring workflows, policies, approval routing, and expense controls within Concur.
- Experience troubleshooting production issues and supporting system integrations.
- Strong analytical, problem-solving, and customer support skills.
- Experience working within Agile and SDLC environments.
- Experience with Concur Reporting / Cognos Reporting.
- Media & Entertainment industry experience.
- Accounting or Finance background.
- Experience supporting global travel and expense programs.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.