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Business Intelligence Analyst
Newtown, CT

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Now viewing: Automation Analyst I - 1 Day WFH / 4 Days WFO
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Zephyr Secure Inc

Automation Analyst I - 1 Day WFH / 4 Days WFO

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Job Description

The Company:
Headquartered in Newtown, Connecticut, Zephyr Secure is a leading manufacturer and distributor of hardware solutions, locking solutions for the locker industry, and merchandising solutions for the beverage industry. While we share attributes with the world's most successful organizations - a focus on innovation and smart business practices - and as we continue to grow, we are committed to retaining a small-company feel. At Zephyr Secure, we know that every employee has something important to say, and that every employee is integral to our success. Our employees thrive in focused, team environments, and believe in working smarter, better, and faster. Since 1949, our customers have relied on us to deliver creative solutions to the marketplace. We strive to be an innovative, customer-centric company where we are viewed as important and trusted partners to their businesses.
Position Overview:
The Automation Analyst is an entry-level, developmental role designed for a recent graduate who will grow under the direction and mentorship of the IT & Business Systems Supervisor. The analyst will support business systems, Oracle Analytics reporting, process automation, data analysis, documentation, and user support across the organization.
Responsibilities:
  • Support functional configuration, testing, implementation, optimization, and production activities within the Oracle application environment.
  • Develop, maintain, validate, and improve dashboards, analyses, and operational reports using Oracle Analytics.
  • Partner with business users to understand reporting and process needs, gather requirements, and document functional specifications.
  • Map current-state business processes, identify manual touchpoints, and recommend practical opportunities for automation and simplification.
  • Assist with workflow, approval, reporting, data-movement, customer-communication, EDI, and AI-assisted automation initiatives.
  • Help translate functional requirements into system designs, reports, workflows, integrations, and technical work requests.
  • Test new reports, workflows, and system changes; document outcomes; coordinate user acceptance testing; and support-controlled deployment.
  • Troubleshoot functional application and reporting issues, research root causes, and coordinate resolution with internal users and external technology partners.
  • Create and maintain process documentation, technical notes, training materials, data definitions, and standard operating procedures.
  • Provide responsive user support and training while developing broader knowledge of the company's systems, data, and operating processes.
  • Protect company data by following access, change-management, cybersecurity, privacy, and documentation practices established by the IT department.
Requirements:
  • Bachelor's degree in Management Information Systems, Business Analytics, Data Analytics, Computer Information Systems, Industrial Engineering, Computer Science, or a related field is highly desirable.
  • Recent graduates and early-career candidates are encouraged to apply.
  • Academic, internship, project, or work experience involving ERP systems, databases, reporting, analytics, process improvement, or automation is preferred.
  • Exposure to SQL, Oracle applications, Oracle Analytics, data modeling, workflow tools, EDI, or AI technologies is helpful but not required when the candidate demonstrates strong aptitude and willingness to learn.
  • Strong analytical and structured problem-solving ability.
  • Ability to learn complex business processes, systems, and data relationships.
  • Clear written and verbal communication, including the ability to listen, ask questions, and document requirements accurately.
  • Attention to detail and commitment to data accuracy, testing, controls, and follow-through.
  • Strong organization and prioritization skills with the flexibility to manage changing assignments.
  • Customer-service mindset and ability to work effectively with employees across functions and levels.
  • Curiosity, initiative, sound judgment, and comfort learning through coaching and hands-on experience
Personality Traits:
High energy, self-starter with exceptionally strong work ethic and get it done mentality. Customer driven mindset Strong organizational skills, attention to detail and sense of ownership Adaptable and able to manage multiple responsibilities and priorities. Proactive and forward thinking Strong team player
Benefits:
In addition to a competitive salary, we offer a comprehensive benefits package, including Medical/Dental/Vision/Life/ST and LT Disability, supplemental insurance, paid holidays, paid time off, and matching 401k.
Job Type:
Full-time Pay:
$25.00 - $35.00 per hour
Benefits:
401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Are you willing to submit to a background check? Please include your compensation requirements.
Education:
Bachelor's (Required)
Experience:
Marketing:
3 years (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance