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Business Intelligence Analyst
Johns Creek, GA
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Now viewing: Sales Support Analyst - SAP Order Management & Dealer Service
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Rose International

Sales Support Analyst - SAP Order Management & Dealer Service

Job Description

Required Education:
  • High School Diploma Preferred Education:
  • Associate's degree
Required Experience:
  • Microsoft Office
  • Communication
  • Problem Solving
  • CollaborationPreferred Experience:
  • SAP Experience
  • Account Management/Customer Service Experience
  • Microsoft Excel
  • Attention to
DetailJob Summary:
  • The Sales Support Analyst will be responsible for providing customer service, order entry, and ensuring timely communication with dealers and field representatives
  • This role also includes order management, handling inbound phone calls, and generating reports to support sales operations
Job Duties:
  • Enter and process sales orders in SAP system
  • Handle inbound calls from PE dealers and field representatives
  • Manage rebills, returns, transfers, and credit/debit adjustments
  • Execute and process order maintenance requests as needed
  • Provide accurate updates on programs, inventory availability, and order status
  • Serve as a liaison between the transportation department and PE dealers
  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
•
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