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Business Intelligence Architect / Developer
Riverdale Park, MD

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Grant Leading Technology, LLC

Intermediate ServiceNow Developer

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Job Description

Intermediate ServiceNow Developer Remote Grant Leading Technology is seeking a candidate for Intermediate ServiceNow / Nuvolo Developer to join our dynamic team. The candidate will support the development, configuration, integration, testing, maintenance, and enhancement of ServiceNow and Nuvolo solutions in a federal environment. This role independently develops and supports solutions for the
FAA FRAMES
platform, including workflows, forms, reports, dashboards, data, integrations, and technical documentation, while collaborating with senior developers, administrators, and functional stakeholders. The position will also support knowledge transfer, platform stabilization, and continuity activities as GLT assumes increased responsibility for the FRAMES environment. This position will be remote, and the hours are 8 am to 5 pm EST.
Responsibilities:
Develop, configure, test, deploy, and maintain ServiceNow and Nuvolo solutions supporting
FAA FRAMES
business requirementsConfigure and enhance forms, fields, tables, views, notifications, reports, dashboards, application settings, and related platform componentsDevelop and maintain ServiceNow Flow Designer flows, workflows, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, upstream downstream system integrations and other platform configurationsConfigure and enhance Nuvolo applications and workflows supporting
FAA FRAMES
business processesTranslate approved business and functional requirements into maintainable ServiceNow/Nuvolo technical solutionsIndependently troubleshoot application defects, workflow issues, data problems, and configuration issues and implement appropriate remediationDevelop minor and moderate application enhancements and support resolution of production incidents and service requestsSupport and troubleshoot ServiceNow integrations, REST APIs, import sets, transform maps, scheduled processes, and related interfacesPerform data imports, validation, cleanup, reconciliation, and quality assurance activities Participate in requirements analysis, estimation, unit testing, user acceptance testing, regression testing, deployment, and post-deployment validationUse ServiceNow SDLC capabilities to support user-story management, backlog refinement, sprint planning, Scrum activities, task tracking, testing, and delivery traceabilityParticipate in Agile/Scrum ceremonies and work with functional team members to refine user stories, acceptance criteria, technical tasks, and estimatesSupport ServiceNow and Nuvolo platform upgrades, patches, releases, regression testing, and remediation activitiesReview and validate configurations and development work to ensure compliance with established ServiceNow/Nuvolo/FAA development standards and best practicesPrepare and maintain technical designs, configuration documentation, user guides, standard operating procedures, deployment documentation, test evidence, and knowledge articlesParticipate in knowledge-transfer activities and docu...