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As an Information Governance Advisor, you will be instrumental in ensuring the governance, quality, integrity, and timeliness of operational data for the Association. Your role involves establishing and enforcing data policies, standards, practices, and processes, as well as monitoring data usage to achieve organizational objectives. You will also collaborate with cross-functional teams on information and data governance initiatives and contribute to the development of key policies and standards. What You'll Do as an Information Governance Advisor Recommend information governance initiatives that deliver business value across a single data domain by synthesizing key information/data and research. Develop data domain-specific information and data governance policies, guidelines, procedures, and communications. Assist in conducting current assessments of information governance processes and tools, proposing recommendations for improvements to peers, community, and leadership. Partner with internal groups and/or vendors to maintain complete and accurate metadata information using querying and other system tools to produce required reports and analyze data. Anticipate, analyze, and effectively resolve problems and issues, making recommendations and identifying when and how to escalate problems. Acquire and apply broad-based knowledge of various lines of business, channels, data domains, and their applications and processes across information governance standards and data management activities. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Your Well-being Matters Comprehensive medical, dental, and vision plans 401(k) retirement plan Pension plan Life insurance Parental benefits Adoption assistance Paid time off program with paid holidays 16 paid volunteer hours Various wellness programs Career path planning assistance Continuing education support Relocation assistance is not available for this position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Your Well-being Matters USAA offers a robust benefits package designed to support employees' physical, financial, and emotional well-being. This includes comprehensive medical, dental, and vision plans, along with 401(k) and pension plans for financial security. Employees also receive life insurance, parental benefits, and adoption assistance. The company provides a paid time off program, paid holidays, and 16 paid volunteer hours, complemented by various wellness programs. Additionally, USAA supports professional growth through career path planning and continuing education. Who We're Looking For We are seeking an Information Governance Advisor with a strong background in information or data-related practices. The ideal candidate will possess a Bachelor's degree in a relevant technical field or equivalent experience, along with at least 4 years of experience in areas such as information governance, risk, audit, or IT. An advanced degree can substitute for some experience. You should have extensive experience with data quality metrics and a year of experience analyzing data governance issues and delivering data management solutions. Additionally, knowledge of data governance frameworks, experience with AI governance concepts, and familiarity with governance and observability platforms are highly valued. Experience in financial services or with military service is a plus. Bachelor's degree in Information Architecture, Information Management, Information Studies, Information Technology, Risk, Audit, or a related technical field, OR 4 years of relevant education and/or experience. 4 years of experience in Information or Data related practices, including information governance, information management, Risk, Audit, information architecture, IT, analysis, and reporting. Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology, or a related technical field with 2 years of experience in Information or Data related practices. 1 year of related work experience analyzing data governance issues and delivering data management solutions, including documenting business workflow and managing data quality processes. Extensive experience in data quality metrics, business rules, and dashboards. Knowledge of data governance frameworks, control environments, and data trust practices. Experience with AI governance concepts, including generative AI, AI agents, intelligent automation, or emerging AI technologies. Hands-on experience with Alation, Bigeye, or similar governance and observability platforms. Experience working with structured and unstructured data assets across complex enterprise ecosystems. Experience partnering with Audit, External Regulators, and Second Line of Defense (SLOD) teams to support governance oversight, regulatory compliance, risk management, and issue remediation. Experience within Banking, P&C insurance, Life insurance, or financial services domains. US military experience gained through military service or as a military spouse/domestic partner. USAA does not provide visa sponsorship for this role. Why USAA is Special Flexible work environment with 4 days in-office Opportunity to empower military members and their families Support for active-duty military spouses USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. Culture defined by honesty, integrity, loyalty, and service Contribution to financial security of military families Shape Data Integrity for Military Families Join USAA as an Information Governance Advisor and play a crucial role in ensuring the integrity and timeliness of operational data. This mid-level position offers a competitive salary, a hybrid work model, and the chance to contribute to the financial security of military families. You'll benefit from a comprehensive package designed to support your overall well-being and professional growth.