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Program Analyst (Navy Gold Star Coordinor) Department of the Navy Commander, Navy Installions Command CNIC Headquarters N95 Summary This position is assigned to Navy Gold Star Program; Casualty Support Programs (N95); Commander, Navy Installions Command (CNIC). Casualty Support Programs are the Navy's primary agency for the delivery of an array of human services programs intended to enhance the stability and self-sufficiency of wounded, ill and injured Service Members (SM) and survivors of deceased SM's. The programs fall under the Casualty Support cegory and include Wounded Warrior, Fisher House and Navy Gold Star. Learn more about this agency Summary This position is assigned to Navy Gold Star Program; Casualty Support Programs (N95); Commander, Navy Installions Command (CNIC). Casualty Support Programs are the Navy's primary agency for the delivery of an array of human services programs intended to enhance the stability and self-sufficiency of wounded, ill and injured Service Members (SM) and survivors of deceased SM's. The programs fall under the Casualty Support cegory and include Wounded Warrior, Fisher House and Navy Gold Star. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: San Diego, CA No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $85,310 - $88,200 per year Salary is inclusive of locality pay of duty stion. Pay scale & grade NF 4 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - 25% or less - You may be expected to travel for this position. Appointment type Permanent Occupions and job series 0343 Management And Program Analysis Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Noncritical-Sensitive (NCS)/Modere Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26-13072838 Control number 886593300 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency US Citizens only- Secret Clearance required for position. Must be willing to self-reloce within a 50 miles radius of Naval Base San Diego. Duties Help In order to qualify for this position, resumes must provide sufficient experience and/or educion, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluing skills, knowledge, and abilities as they rele to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Inities contact with surviving family members of deceased sailors, establishing cases and coordining available services of government and non-government organizions. NGS families come from diverse racial, ethnic, religious, and socioeconomic backgrounds. Establishes plan of action and ensures comprehensive long term survivor assistance services are provided through a coordined community response. Provides written documention of survivor informion and services provided in applicable da bases (e.g., Defense Casualty Informion Processing System). Provides informion and referral utilizing complete range of both government and nongovernment program services which includes the assessment and evaluion of the effectiveness of these programs. Maintains NGSP compliance with higher headquarters policy instructions to ensure proper records management and documention. Provides recommendions through evaluion of case outcomes pertaining to NGS programming to leadership to improve overall program effectiveness. Carries out professional duties in accordance with policy and standards. Monitors services provided for long term survivor assistance, including direct survivor feedback in their respective area of responsibility (AOR). Verifies survivor eligibility for services and benefits. Performs stistical/analytical work to include collecting, computing and analyzing stistical da for effectiveness of installion outreach and educion programs. Follows established regional program protocols for collection of da to include, but not limited to, number of cases received, trainings provided and personnel trained an installion. Writes and prepares both survivor and command leadership correspondence and briefs. Maintains liaison with outside offices and organizions (e.g., Navy Command Units, Veterans Affairs, and local area agencies and organizions) advising them on long term survivor assistance programs. Coordines with Region Navy Gold Star Coordinor (RNGSC) Area Supervisor to ensure long term survivor assistance, awareness, training and survivor advocacy is implemented according to Department of Defense (DoD) and Department of the Navy (DON) policy. Provides process improvement recommendions to management. Maintains compliance with program standards and scope of care reled to long term survivor assistance. Provides requested da in support of presentions and proposals by higher-level management. Makes recommendions to RNGSC Area Supervisor for changes or improvements in methods and procedures, educional merials and resource informion th should be made available for survivors. Provides accure and up to de informion in management da systems. Coordines and collabores with other N9 programs, government and non-government organizions in area with goal of executing remembrance events and gherings th emphasize the importance of lost service members and their families. Prepares after action reports and captures lessons learned and best practices for both hosted and tended events; and identifies policy/procedural issues within AOR to make policy/procedural recommendions to increase response/efficiency/effectiveness. Attends periodic DoD, CNIC and regional Area trainings, meetings and working groups. Coordines with RNGSC Area Supervisor , facilites the development and collaborion of installion NGS public awareness campaigns to include events, outreach plans, etc. Plans and conducts outreach events, presentions, and training on subject mter reled to AOR. Requirements Help Conditions of employment Must pass all applicable records and background check. Must successfully pass the E-Verify employment verificion check. Any discrepancies must be resolved as a condition of employment. Must be a US Citizen. This is a non-critical sensitive position requiring access to IT II system and/or PII. Position requires employee to obtain/maintain eligibility for a Secret Security Clearance. Must have or be able to obtain and maintain a valid ste driver's license. Must be able to work varied work schedules to include split days off, evenings, weekends, and holidays. Occasional last minute or emergency travel may be required in order to provide survivors briefs and/or notificions for high profile cases. Qualificions Resumes must include informion which demonstres experience and knowledge, skills, and ability (KSAs) as they rele to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candide must possess the following: At least three years of progressively responsible specialized experience providing assistance and case management service to military family members A qualified candide must also possess the following: Knowledge of military and DoD program guidance. Knowledge and understanding of DoD and DON long term survivor assistance programs and services. Knowledge of Microsoft Office Suite and Defense Casualty Informion Processing System. Skill in the use of office software applicions and required management da systems to enter da, prepare reports, and develop informion. Skill in working with military casualty or bereaved families of fallen service members. Skill in collecting, organizing, and analyzing da from various resources, to include stistical studies and surveys. Skill in providing assessment of survivor needs and referral of survivors to approprie resources. Ability to understand, be sensitive to, and have emphy for survivors. Ability to develop trusting helping relionships and to work effectively with individuals and families from diverse racial, ethnic, religious, and socioeconomic backgrounds. Ability to intervene in crisis situions, using sound professional judgment, ethical practice, and common sense. Ability to work cooperively with military and civilian organizions on behalf of survivors. Ability to identify needs, trends, and performance measures to evalue program effectiveness and provide recommendions for process improvements. Ability to use da management and reporting systems to collect and organize da drawn from dabases. Ability to compose written reports and merial clearly, concisely, and effectively. Ability to develop and effectively deliver presentions and/or training. Ability to maintain professional boundaries and ethics to the highest extent and use extreme caution when interacting with survivors. Ability to communice effectively both orally and in writing. Educion This position does not have a positive educion requirement. Additional informion Salary is dependent on experience and/or educion. Salary is inclusive of locality pay. Some positions have special requirements. Selectee may be required to complete a one (1) year probionary period. Participion in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United Stes. Salary is dependent on experience and/or educion. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certifice. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installions Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolered, and use of or intoxicion by illegal drugs will result in penalties up to and including removal from Federal Service. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. All resumes reviewed to determine if they meet the hiring eligibility and qualificion requirements listed in this announcement, and red based on the informion provided in the resume to determine the level of knowledge, skills and abilities (KSAs) reled to the job requirements. Using the qualificions of the position, a predetermined ring criterion of KSAs used for each resume. Best qualified applicants referred to the hiring manager. The selecting official may choose to conduct interviews. Benefits Help Review our benefits Required documents Required Documents Help The following documents are required the time of applicion: Resume limited to two pages, must useTimes New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements Proof of educion/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming

Veteran's Preference:

provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) If a current or former

Federal Employee:

provide a copy of your most recent Personnel Action Report (PAR) or

SF-50 NOTE

Failure to provide the required documents may impact eligibility, qualificions determinion. How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any tempts to submit a longer document. The complete applicion package must be submitted by 11:59 PM (EST) on 10/05/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13072838 It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applican To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus DON is an Equal Employment Opportunity Employer. All qualified candides will receive considerion without regard to race, color, nional origin, religion, sex, age, mental or physical disability, genetic informion, reprisal, marital stus, political affiliion, sexual oriention, or any other non-merit factor. The DON provides reasonable accommodions to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodion(s) should email their request to usn.ncr.cnicwashingtondc.mbx.naf-usastaffing@us.navy.mil to ensure proper considerion is given. Agency contact informion

CNIC NAF HRO

usn.ncr.cnicwashingtondc.mbx.naf-hrinquiries@us.navy.mil Address

CNIC HQ 5720

Integrity Drive, Bldg. 457 Millington, TN 38055 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The following documents are required the time of applicion: Resume limited to two pages, must useTimes New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements Proof of educion/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming

Veteran's Preference:

provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) If a current or former

Federal Employee:

provide a copy of your most recent Personnel Action Report (PAR) or

SF-50 NOTE

Failure to provide the required documents may impact eligibility, qualificions determinion. How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any tempts to submit a longer document. The complete applicion package must be submitted by 11:59 PM (EST) on 10/05/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13072838 It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applican To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus DON is an Equal Employment Opportunity Employer. All qualified candides will receive considerion without regard to race, color, nional origin, religion, sex, age, mental or physical disability, genetic informion, reprisal, marital stus, political affiliion, sexual oriention, or any other non-merit factor. The DON provides reasonable accommodions to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodion(s) should email their request to usn.ncr.cnicwashingtondc.mbx.naf-usastaffing@us.navy.mil to ensure proper considerion is given. Expand Hide how to apply Agency contact informion

CNIC NAF HRO

usn.ncr.cnicwashingtondc.mbx.naf-hrinquiries@us.navy.mil Address

CNIC HQ 5720

Integrity Drive, Bldg. 457 Millington, TN 38055 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: San Diego, CA No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $85,310 - $88,200 per year Salary is inclusive of locality pay of duty stion. Pay scale & grade NF 4 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - 25% or less - You may be expected to travel for this position. Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number 26-13072838 Control number 886593300