Find & Apply For Computer Support Specialist Jobs in Redstone Arsenal, Alabama

PC Support Technician Position Overview Type:

Full-Time Location:

Huntsville, AL Travel:

None expected

Clearance:

Department of Defense (DoD) Secret security clearance, or the ability to obtain one.

Work Authorization:

U.S. Citizenship required Summary/Objective Five Stones Research Corporation (5SRC) is seeking energetic candidates to join our established and growing Huntsville-headquartered team. Essential Functions Assists in ensuring availability, accessibility, and usability of Information Technology (IT) hardware and software for IT enterprise Responds to PC users' requests for assistance - primarily by telephone and e-mail messages - with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, resolve or escalate to higher-level for resolution Installs software on personal computers (PCs) Performs routine maintenance of PC hardware and software Prepares new PCs for use, and previously used PCs for reuse Administers PC users' IT, including ensuring compliance with security requirements Required Qualifications Minimum of a high school diploma or GED Experience with computer components, Windows operating systems, and software Ability to troubleshoot IT problems and apply known solution Minimum of IAT-1 certification (A+, Network+, or SSCP) or higher U.S. Citizenship required Ability to obtain an interim DoD Secret Clearance prior to start date and maintain clearance throughout employment Preferred Qualifications Minimum of interim DoD Secret Clearance Active Security+ CE Certification or higher Prior work experience with Army Help Desk Excellent customer service skills. Other relevant technical certifications outside those required.

What We Offer:

401(k) Matching Company Events Dental Insurance Employee Recognition Programs Health Insurance Life Insurance Paid Time Off Parental Leave Performance Incentives Student Loan Repayment Tuition Reimbursement Vision Insurance All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.