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Computer Support Specialist
Jacksonville, AR
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Now viewing: Desktop Support Specialist I
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Blupace

Desktop Support Specialist I

Pay: $26–$28/hr
Posted: 4 weeks ago
Location: Jacksonville, AR (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 11/17/2026

Job Description

Job Title:
Desktop Support Specialist Location:
Jacksonville, AR Duration:
1 Month Contract Job Summary Provide Level 1 technical support to end users, troubleshoot hardware/software issues, and ensure timely resolution of IT incidents. Responsibilities
  • Provide support via phone, email, and ticketing tools.
  • Troubleshoot Windows, desktops, laptops, printers, and applications.
  • Assist with Microsoft 365, Active Directory, and password/access issues.
  • Install and configure hardware, software, and peripherals.
  • Document and resolve tickets within SLA; escalate complex issues as needed. Requirements
  • 1-3 years of desktop/technical support experience.
  • Knowledge of Windows, Microsoft 365, Active Directory, and basic networking .
  • Strong troubleshooting and communication skills.
  • CompTIA A+ or equivalent certification is a plus.
Pay:
$26.00 - $28.00 per hour
Work Location:
In person

Benefits

  • Dental Insurance
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Total Score
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Average of individual scores