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Computer Support Specialist
Cypress, CA

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ID TECH

IT Systems Specialist

Job Description

IT Systems Specialist ID TECH Cypress, CA Job Details Full-time $75,000 - $85,000 a year 1 hour ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Mandarin Teamwork Microsoft Outlook C# CISSP English Cross-functional communication Database software proficiency
Full Job Description Company Overview:
ID Tech is the Leader in Magnetic Stripe and Smart Card Technology located in Cypress, CA is looking to hire IT System Specialist to join our team.

Core Responsibilities1. Infrastructure & Networking
  • Manage and optimize the office network architecture, including firewalls (e.g., Sonicwall, Cisco ASA), switches, and VPN configurations.
  • Maintain and monitor server health, hardware assets, and overall IT infrastructure to ensure maximum uptime. 2. IT Operations & Compliance
ERP Maintenance:
Provide technical support for the TIPTOP (GP 5.1) ERP system and resolve day-to-day user issues.
    Email & Security:
    Manage email services (Outlook) and secure email gateways (Barracuda). Monitor and respond to cybersecurity incidents using CrowdStrike .
      General IT Support:
      Oversee general IT department affairs and ensure all operations comply with global corporate IT policies. 3. Web Development & System Optimization
        System Modernization:
        Plan and execute the migration of legacy ASP internal web applications to a modern framework to enhance security and performance.
          Full-Cycle Development:
          Responsible for the design, development, testing, and maintenance of internal web applications.
          QualificationsMandatory Requirements:
          • ERP Maintenance
          Technical Development:
          Experienced in database management with SQL Server or Oracle .
          • M365
          Expertise:
          Proven experience in managing and operating the Microsoft 365 (O365) ecosystem.
            Language Skills:
            Fluent in both Mandarin Chinese and English. Must be able to collaborate effectively with the APAC headquarters and handle US local operations.
              Professionalism:
              Strong sense of responsibility, collaborative spirit, and the ability to communicate technical concepts to non-technical stakeholders across different organizational levels. Preferred Qualifications (Plus):
              • Experience with TIPTOP (GP 5.1) ERP system implementation, customization, or maintenance.
              • Prior experience managing Sonicwall or Cisco ASA firewalls.
              Technical Development:
              Proficient in C# / ASP.NET (Core / MVC)
                Legacy Support:
                Ability to read, understand, and troubleshoot legacy ASP source code for reconstruction and migration purposes.
                Pay:
                $75,000.00 - $85,000.00 per year
                Benefits:
                401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
                Work Location:
                In person