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Computer Support Specialist
Del Mar, CA

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Robert Half

Help Desk/IT Support

Entry-Level JobVerifiedNo experience needed
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Job Description

We are looking for a dependable Help Desk/IT Support specialist to provide hands-on technical assistance for a government organization in California. This Long-term Contract position will support employees with day-to-day IT needs, including account administration, workstation setup, and responsive issue resolution in a primarily onsite environment. The role is well suited for someone who enjoys delivering strong customer service, learning quickly, and contributing across a broad range of desktop and infrastructure support tasks.
Responsibilities:
  • Deliver front-line technical support to staff by diagnosing and resolving hardware, software, and access-related issues in a timely manner.
  • Set up new employees for success by preparing devices, creating profiles, provisioning accounts, and ensuring smooth onboarding and offboarding activities.
  • Administer user access within Active Directory and Microsoft 365, including password resets, account maintenance, and permission updates.
  • Monitor and respond to service desk requests, manage ticket flow effectively, and maintain clear communication with end users throughout issue resolution.
  • Provide onsite desktop support for Windows-based systems, printers, and other end-user technology across the organization.
  • Assist with basic networking and server-related support needs, escalating more complex issues when necessary.
  • Support technology readiness for meetings and occasional council sessions by helping ensure equipment and connectivity function properly.
  • Partner with the IT Manager during knowledge transfer to maintain continuity of support while covering the leave period.

Benefits

  • Dental Insurance