Find & Apply For Computer Support Specialist Jobs in Folsom, California

Information Technology Technician I - Help Desk (Temporary) Los Rios Community College District - 4.1 Folsom, CA Job Details Temporary | Part-time | Full-time $20.55 an hour 16 hours ago Qualifications Customer follow-ups Computer Science Associate's degree in computer science Telecommunications network inventory management Schedule management Database management PeopleSoft Customer support ticket management Resolving technical support tickets Facilities maintenance customer service 1 year Documentation Handling Equipment inventory management Associate's degree Task assignment Entry level Full Job Description Salary $20.55 Hourly Location (FLC) 10 College Pkwy, Folsom, CA 95630 Job Type Temporary Job Number

REQ01973

College Folsom Lake College Department Folsom Lake College Opening Date 09/29/2026 Closing Date 10/14/2026 11:59 PM Pacific FLSA Non-Exempt Bargaining Unit N/A Beginning (on or about) 11/02/2026 Ending Date 06/30/2027 Hours per Week To be determined. Additional Salary Information Not Applicable Campus Website https://flc.losrios.edu/about-us/our-values Work Schedule To be determined.

NOTE:

Short-term temporary employees shall not be employed for more than 135 days, or 960 hours, whichever is reached first, in any fiscal year. Position Summary This is an experienced technician. Under some supervision, incumbents perform a variety of Help Desk duties. For a detailed job description for this temporary posting click here . Typical Duties Processes work requests from campuses and/or District Office; clarifies requests if needed and assigns Information Services Work Requests to appropriate person. Creates and distributes reports related to work requests and technicians' schedules. Issues routine recurring work orders and special work orders as needed. Follows up with customers, answers questions, provides status updates, and makes referrals to assigned IT personnel for answers to technical questions. Monitors work in progress and records or inputs work resolution by outside vendors and non-Los Rios technicians. Assists technicians by providing information, clarification, or referrals as needed. Assigns phone numbers District-wide and maintains the database for Los Rios phone numbers and produces reports from this database. Maintains ERM (enterprise resource management system - PeopleSoft) operations documentation on-line for District-wide access. Maintains and issues telecom equipment; issues phones from inventory to technicians; and tracks and maintains phone inventory. Performs related duties as required. Minimum Qualifications

EXPERIENCE/EDUCATION

An Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) and one years' experience directly related to job duties; OR , two years' experience directly related to job duties; OR , a combination of training and/or experience totaling four years that is likely to have provided the required level of knowledge and abilities. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment. (

Experience Requirement :

One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.

Education Requirement:

One year of education is equal to 30 semester units.) Education must be from an accredited institution.

Application Instructions Before You Apply:

Follow the steps below to ensure your application is complete and ready for review. Applicants not following the guidelines below may be disqualified. Do not submit additional materials not requested or you may be disqualified.

Required Application Documents:

Applicants must submit the following

Los Rios Community College District Application Additional Instructions:

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. Only information listed on the application and transcripts ( if requested ) will be used to verify Minimum Qualifications. Applications stating see other documents e.g. "see resume" or "see transcripts" will be disqualified. Applications missing any required documentation will be disqualified. Temporary employees earn 1 hour of sick leave for every 30 hours they work. Click Here for the Temporary Employment Benefits Guide.