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IT Support Technician - I
Job Description
Overview:
Tech Solutions is seeking a dependable and self-motivated Level 1 IT Support Technician to join our team. This part-time position is primarily remote, with on-site field work up to twice a week or as needed within a 50-mile radius of Long Beach. You will be responsible for basic troubleshooting, client support, and occasional hands-on technical tasks. a
Key Responsibilities:
Provide remote Level 1 support for desktops, laptops, printers, and basic networking Perform on-site support and installations at client locations (typically 1-2 times per week) Troubleshoot hardware, software, and connectivity issues Install and configure IT equipment for clients Maintain documentation through our ticketing system Communicate clearly and professionally with clients
• Demonstrates proactive communication , uses incisive questioning to surface business needs, and engages the right resources when required.
Requirements:
Basic knowledge of Windows OS, Office 365, and general IT troubleshooting Ability to lift up to 25 lbs (e.g., desktops, small printers) Reliable transportation and a valid driver's license for travel to client work sites Must reside in or near Long Beach, California Strong communication, reliability, and problem-solving skills Previous IT support or helpdesk experience is a plus.
Schedule:
Part-Time (30 hours per week)
Job Type:
Part-time Pay:
$19.00 - $25.00 per hour
Work Location:
In person
Benefits
- Dental Insurance