MSP Computer / Network Support Help Desk Technician ABSS, Inc.
- Computer Networks Redlands, CA Job Details Full-time $62,000
- $70,000 a year 18 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Opportunities for advancement Life insurance Qualifications Network infrastructure Computer hardware Computer management Remote access software Server virtualization Network support Firewall Management Microsoft 365 support Associate's degree Full Job Description ABSS, Inc.
- Computer Networks, Loma Linda , CA
- is seeking motivated Managed Service Provider IT client computer support specialist.
The position can provide great hands-on opportunities to learn from senior technical staff with good opportunities for advancement to Tier 2, Network Admin and/or Cyber Security positions. ABSS is looking for Client centric team members to work with and support a varity of clients, setup client workstations, laptops, Apple products, servers and general IT peripherals. ABSS offers a clean and comfortable working environment. Candidate must have the continued desire to learn new technologies and possess a positive attitude and have strong communication skills. The ideal candidate is expected to work with our valued clients, existing Network Administration, IT Engineering and Management Support teams.
IDEAL SKILL SETS
2+ years MSP Experience
COMP TIA
A+ accreditation or equivalent experience Demonstrate IT baseline security skills and best practice Configure device operating systems, including Windows, Mac, Linux, Android and iOS and administer client-based as well as cloud-based (SaaS) software Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting Support basic IT infrastructure and networking Configure and support PC and mobile devices Knowledgable of data backup and recovery methods and apply data storage and management best practice
NON-TECHNICAL SKILL SETS
Maintain, manage and organize the computer lab and server data center Possesses reliable, disciplined, professional and good multi-tasking and time management abilities Able to work at a high level independently, utilizing company resources Able to demonstrate high initiative and ownership of issues Good verbal, written, interpersonal skills for management and client interactions Able to follow internal procedures, reliably document and perform trouble tickets Willingness and ability to work challenging problems
DESIRED TECHNICAL SKILL SETS
Comp TIA A+ certification
- or equivalent experience Microsoft Windows11, Microsoft Office 365, iOS and Android setup In-depth understanding of IP based networks and the Internet (DNS, DHCP, WINS) Understanding of Network connectivity equipment for both LAN and WAN topologies, VPN Setup and Configuration Setup/Configuration of Hosted Services such as Online Backup, RDP and 2FA
COMPENSATION AND BENEFITS
Competitive pay, commensurate with experience and applied knowledge Medical and 401k available Background checks are required www.abssnetworks.com
Job Type:
Full-time Pay:
$62,000.00
00 per year
Benefits:
401(k) matching Health insurance Life insurance Paid time off
Education:
Associate (Preferred)
Experience:
Managed Services and Cloud Hosting Provisioning :
2 years (Required)
License/Certification:
365, Watchguard Technologies, Virtualization experience (Preferred)
Location:
Redlands, CA 92374 (Preferred) Ability to
Commute:
Redlands, CA 92374 (Required) Willingness to travel: 25% (Preferred)
Work Location:
Hybrid remote in Redlands, CA 92374