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Support Specialist IT Hardware Support Department of Developmental Services

•Porterville Developmental Center

JC-534559

•Support Specialist IT Hardware Support

INFORMATION TECHNOLOGY SPECIALIST I

$7,864.00

•$10,537.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date:

10/16/2026

Application Methods:

Electronic (Using your CalCareer Account)

Job Description and Duties Position Description:

Under the direction of the Information Technology (IT) Supervisor II who is over the IT Helpdesk and Hardware Support Team, and working with the IT Specialist II's, provides support for all the information technology infrastructure that is employee facing at this location and at three remote crisis homes called "STAR Homes". This support includes responding to help desk calls and work orders. Specifically providing first-level support which includes responding to help desk calls and work orders, providing first-level support which includes troubleshooting, repairs, training staff, tracking equipment, and distribution or new equipment. Assist the IT Infrastructure Team to provide support for network switches, VOIP phones, security cameras, fire and personal alarms, WiFi access points, all networkcabiling including copper and fiber, video and cable TV and all associated cabling, and all energy management systems. Also receives training and expands skills as new technology is instroduced to the facility. This position is not eligible for telework, this position is in person only. Individuals interested in applying must take and pass the Information Technology Specialist I examination. To view the Exam Bulletin, click the following link or copy and paste the link into your web browser: Exam Bulletin | CalCareers Effective July 1, 2025, State employees are subject to a salary reduction of three (3) percent in exchange for five (5) hours per month of the Personal Leave. Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur duing the life of the certification list. Temporary state housing may be available for those relocating to fill hard to recruit positions. Housing assignments and rates will be determined in accordance with Department policy, operational priorities, and applicable labor agreements. Please tell us how you heard about us (click on link below).

https:

//forms.office.com/g/Em8dGRc5Mt You will find additional information about the job in the .

Working Conditions Typical Physical Demands:

Occasionally it is required to lift carry objects weighing up to 40 pounds and work on workstations, servers, or other computer devices, and help with data cable maintenance which requires pulling cable in crawl spaces and in other mechanical spaces.

Typical Working Conditions:

Open-space, partitioned offices with smoke-free environment. Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

Job Application Package Checklist Position Details

Job Code #:

JC-534559

Position #(s): 472-233-1402-XXX

Working Title:

Support Specialist IT Hardware Support

Classification:

INFORMATION TECHNOLOGY SPECIALIST I

$7,864.00

•$10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of

Positions:

Multiple

Work Location:

Tulare County

Telework:

In Office

Job Type:

Permanent, Full Time Department Information The California Department of Developmental Services (DDS) is the agency through which the State of California provides services and supports to individuals with developmental disabilities. These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families. Contact Information Porterville Developmental Center HR/Recruitment and Exams

P.O. Box 2000

Porterville, CA 93258

Porterville Developmental Center:

CA Department of Developmental Services

Contact Evangelina Valle (559) 782-2087, Christopher Rocha (559) 782-2312, Monica Rodriguez (559) 782-2599 or Laura Jimenez Medina (559) 782-2322 for questions specific to the essential functions of the position only. Special Requirements

The position(s) require(s) a Background Investigation be cleared prior to being hired.

The position(s) require(s) Medical Clearance prior to being hired.

Electronic application submission is highly encouraged. Submit a completed standard state application (STD. 678) and copy of degrees/transcripts (if utilizing education to meet the MQs) by the final filing date. Applications submitted for vacancies must include the Position Title and Position Number in the Job Title Section and MUST be signed and dated. Applicants should indicate on their application, in the job title section, the type of eligibility they currently possess and which qualifies them to apply at this time. In the "Employment History" section of the application you must list your current employment history by providing the To and From dates with the month, day and year, the hours per week that you worked, which should be a whole number and not a range and the Total Worked (years/months). You must complete the Duties Performed section on the application. Applications with "see resume" are not acceptable. Applications received without all of this information will be considered incomplete and will not be processed. Candidates who do not submit all of the required documents will not be considered in the selection process. Surplus applicants must attach a copy of their surplus letter. Applications may be obtained from the Human Resources Personnel Office at the Porterville Developmental Center or completed and downloaded from the website indicated below.

NOTE:

All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), and Re-employment List procedures, pre-employment physical and fingerprint clearances. Further Information on the definition of the above may be found on the California State Department of Human Resources website at www.calhr.ca.gov. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

10/16/2026