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LEARN Regional Educational Service Center

Information Technology Specialist

Pay: Not specified

Posted: 2 weeks ago

Location: Old Lyme, CT (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/24/2026

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Job Description

Information Technology Specialist JobID:

5168

Position Type:

Technology/Technology Specialist Date Posted:

9/18/2026

Location:

Information Technology LEARN, Southeastern Connecticut's Regional Educational Service Center, invites candidates to apply for a full-time Information Technology Specialist opening. General Scope of Responsibility The Information Technology Specialist will support client computing and peripheral systems; including installation, imaging and ongoing maintenance. Provides remote and on-site software installation and maintenance updates. Relationship within the Organization The Information Technology Specialist reports to the Director of Information Technology. Responsibilities Support client computing and peripheral systems; including installation, imaging and ongoing maintenance. Provide technical support and troubleshooting for hardware and software issues. Monitor and respond to IT support tickets in a timely and efficient manner. Document services performed /resolution efforts in detail and log in knowledgebase. Ability to organize information, have attention to detail, accurately follow procedures, maintain confidential information, and remember important pieces of information. Provide remote and on-site software installation and maintenance updates. Manage and monitor anti-virus protection and system maintenance for designated desktops, notebooks, tablets, phones, printers and other peripheral devices. Support Azure, Google and MDM's. Collaborate with the IT team to develop and implement technology policies and procedures. Seek out functional and procedural improvements. Understand license restrictions and confidentiality guidelines in reference to applications and client's information stored within their network. Other duties as assigned. Qualifications Demonstrate a high level of facility with Windows client operating system. Microsoft Certified Professional (MCP), or have the capacity to become MCP certified within 90 days of start date. Working knowledge of mac

OS, TCP/IP

Protocol, DNS, DHCP, Sub-netting and router configuration; and related services. Qualified applicants should apply online at https://www.applitrack.com/learn/onlineapp/ (application can be found under the Technology category). LEARN Regional Educational Service Center is an equal opportunity employer.