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Computer Support Specialist
Margate, FL

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Victorious IT

IT Support Specialist

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Job Description

Job Overview We are seeking a dedicated IT Support Specialist to join our team at an established IT service provider serving small to medium businesses across South Florida. In this role, you will be responsible for delivering technical troubleshooting support and ensuring the smooth operation of our clients' technology systems. The ideal candidate is comfortable working with diverse technologies, possesses strong problem-solving skills, and is eager to learn on the fly. This position offers an opportunity to work in a dynamic environment where your technical expertise and customer service skills will make a meaningful impact. Responsibilities Provide technical troubleshooting support for hardware, software, and network issues. Support Windows operating systems and assist users with desktop-related problems. Maintain and troubleshoot hardware components to ensure optimal performance. Offer assistance with Microsoft Office applications and related productivity tools. Manage help desk systems to track and resolve support tickets efficiently. Perform network troubleshooting to diagnose and resolve connectivity issues. Collaborate with team members to resolve complex technical problems promptly. Stay updated on new technologies and continuously improve your technical skill set. Qualifications Proven experience or strong familiarity with Windows support, hardware support, and desktop troubleshooting. Knowledge of Microsoft Office suite and common help desk systems. Ability to troubleshoot network issues effectively. Comfortable working with diverse technology environments and willing to learn new skills quickly. Excellent communication skills with a customer-focused approach. Strong problem-solving abilities and attention to detail. Prior experience in an IT support role or related field is preferred but not mandatory; willingness to learn on the fly is essential. This position offers a rewarding opportunity for individuals passionate about technology support and eager to grow within the IT industry while providing exceptional service to our clients.
Pay:
$20.00 - $30.00 per hour
Benefits:
Flexible schedule
Work Location:
Hybrid remote in Margate, FL 33063

Benefits

  • Flexible Work Schedules
  • Dental Insurance