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HVAC Technical Support Specialist JobSquad Staffing Solutions - 3.4 Medley, FL Job Details $50,000 - $65,000 a year 22 hours ago Benefits Dental insurance 401(k) Vision insurance Qualifications On-site technical support Email customer support Technical support via phone Phone communication Electrical work Interpreting technical drawings Split-system HVAC systems Electrical schematic reading and interpretation Equipment troubleshooting Phone customer support Troubleshooting electrical systems Heat pump HVAC systems Electrical parts Technical support via email Mechanical troubleshooting Full Job Description The JobSquad Solutions Team is currently looking for a HVAC Technical Support Specialist to work at a company located in the Medley, FL area!

Job Title:

HVAC Technical Support Specialist Job Location:

Medley Pay and Hours for Job +

Benefits:

M-F Direct Hire Health, Vision, Dental, 401k. $50,000 - $65,000/year We are seeking an experienced HVAC Technical Support Specialist to provide technical assistance to customers and contractors troubleshooting HVAC equipment. This is an onsite position and requires someone with strong hands-on HVAC knowledge who can diagnose problems remotely and clearly walk customers through solutions. Responsibilities Provide HVAC technical support by phone, email, and chat Troubleshoot HVAC equipment and system issues with customers and contractors Diagnose electrical, mechanical, and refrigeration-related problems Read and interpret electrical schematics and wiring diagrams Assist with troubleshooting split systems and heat pumps Guide technicians through diagnostic procedures and corrective actions Answer questions regarding installation, operation, wiring, and equipment performance Document technical support cases and resolutions Work with internal departments to resolve complex technical issues Provide professional customer service while handling technical calls Requirements 3+ years of HVAC technical experience Strong HVAC troubleshooting and diagnostic skills Strong understanding of electrical components, wiring, controls, and schematics Experience with split systems and heat pumps Inverter-system experience highly preferred Candidates without direct inverter experience should have a strong electrical/HVAC troubleshooting background Ability to troubleshoot HVAC issues remotely and clearly explain technical solutions Comfortable providing support over the phone and through digital support channels Bilingual English/Spanish preferred Strong communication and customer-service skills Comfortable working onsite The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion. #AF123456