Find & Apply For Computer Support Specialist Jobs in Oakland Park, Florida

Informion Technology Specialist Department of Ste Department of Ste Headquarters Summary The position is in the Florida Regional Center, a forward deployed unit of the Bureau of Western Hemisphere Affairs (WHA/EX/FRC) within the Department of Ste. Its principal purpose is to provide administrive and technical expertise and assistance to WHA posts. This position is for an Informion Technology (IT) Specialist responsible for securing, administering, and providing incident response and support of the IT systems, networks, and services FRC. Learn more about this agency Summary The position is in the Florida Regional Center, a forward deployed unit of the Bureau of Western Hemisphere Affairs (WHA/EX/FRC) within the Department of Ste. Its principal purpose is to provide administrive and technical expertise and assistance to WHA posts. This position is for an Informion Technology (IT) Specialist responsible for securing, administering, and providing incident response and support of the IT systems, networks, and services FRC. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Oakland Park, FL 1 vacancy No mching locions found. Work site options Telework eligible Yes—If eligible, situional telework agreements may be permitted with supervisory approval. Remote job No Relocion expenses reimbursed No Salary $113,356 - $147,365 per year Pay scale & grade GS 13 Promotion potential 13 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Not required Appointment type Permanent Occupions and job series 2210 Informion Technology Management Supervisory stus No Federal service type This job is in the Competitive Service Drug test Yes Security clearance Top Secret Position sensitivity and risk Critical-Sensitive (CS)/High Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Credentialing Suitability/Fitness Nional security Announcement number

P/WHA-MPI-2027-0006

Control number 888367800 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency U.S. Department of Ste career or career conditional stus employees in the competitive service; employees who are on temporary or other non-stus appointments who have reinstement or non-competitive eligibility for a competitive service appointment (e.g., career Foreign Service employees, employees on an excepted service appointment the USUN who have previous career stus, etc.); and CTAP. Duties Help Plans, manages, and coordines project implemention, and leads implemention teams. Identifies customers' IT requirements, assigns activities to sub-organizions, and brings IT staff and customer organizions together during implemention. Serves as the Unit Security Officer (USO) for the Florida Regional Center (FRC), working under the WHA/EX Bureau Security Officer (BSO) to keep the executive director's security program running Supports the Customer Engagement Office in opering and maintaining the OpenNet, NEN, ClassNet, and Wi-Fi networks. Develops, modifies, and maintains FRC's cybersecurity plans and stregy, keeping them in line with changes in business requirements, processes, and regulory compliance. Requirements Help Conditions of employment U.S. Citizenship is required. Incumbent subject to random drug testing. Must be able to obtain and maintain a Top Secret security clearance. Qualificions Applicants must meet all the required qualificion requirements described below by the closing de of this announcement.

NOTE:

Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing de of this announcement.

Time-In-Grade Requirements:

Federal applicants must have served 52 weeks the next lower grade to sisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-reled experience demonstring EACH of the four competencies AND specialized experience listed below: Attention to Detail Customer Service Oral Communicion Problem Solving AND Have least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstre the following: Experience managing IT projects from identifying customer requirements and developing plans through final delivery. Experience leading cross-functional teams of IT staff and customer representives through project implemention. Experience administering remote computing plforms, such as virtual desktop, remote access, or mobile computing systems.

NOTE:

In order to qualify for this position, your experience MUST be IT reled; the experience may be demonstred by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certificion), as approprie. There is no substitute of educion for specialized experience for the GS-13 position. Educion Educion requirements do not apply to this vacancy announcement. Additional informion To request a reasonable accommodion for additional time on the timed sections of the assessment, please submit your request using the "Request a Reasonable Accommodion" button within the Assessment Applicion. For all other reasonable accommodions the U.S. Department of Ste, please contact the Office of Accessibility and Accommodions (OAA) OAA@ste.gov . OAA is responsible for reviewing and adjudicing reasonable accommodion (RA) requests for the Assessment Btery being used for this announcement. The following applies to all RA requests: RA requests cover additional time on timed sections only. Applicants submitting a RA request MUST tach supporting medical documention signed by a licensed, treing medical provider. The documention should describe the nure, severity, and expected durion of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests th do not contain supporting medical documention tachments the time of initial request may be subject to further review.

Note:

 the following documents do not, on their own, qualify for automic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters. Applicants MUST submit their applicion before the vacancy closes, even if pending an accommodion decision. Applicants are encouraged to carefully follow instructions reled to medical documention provided in the vacancy announcement prior to beginning the RA process. Applicants will have 48 hours after their RA request is adjudiced to complete the assessment btery. Scores genered after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy. If a different type of RA is needed, please contact OAA directly OAA@ste.gov . If eligible, situional telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's

CTAP & ICTAP

eligibility website for more informion. You must be red in the Well-Qualified cegory and submit supporting documents under the required documents section of this announcement to receive selection priority considerion. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualificions, and demonstre proficiency in some, but not all major aspects of the position. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. The evaluion process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants assigned a score between 70 and 100. A resume review conducted for minimum qualificion requirements, as described in the "Qualificions" section of this announcement, of the top qualified candides based on combined total score. Resumes longer than two pages deemed ineligible and will not be considered further. Responses to questions th are not fully supported by your resume may result in a ring adjustment. You assessed on the following job-reled competencies (knowledge, skills, abilities, and other characteristics):

Non-Supervisory:

Oral Communicion, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Oriention, Customer Service, Attention to Detail and Self-Management. Set aside least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections th must be completed within the allotted timeframe. Your score from the external assessment Non-supervisory will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further considerion. The assessment is used to measure the degree in which your background mches the competencies and KSAs required for this position. Your qualificions evalued on the following competencies: Ability to apply program management principles, methods, and practices. Knowledge of current security concepts encompassing a wide range of security issues. Knowledge of informion technology specialty areas. Ability to clearly and accurely communice technical informion to all audiences. Ability to troubleshoot IT networks and systems. Applicants found to be among the top qualified candides referred to the hiring official for further considerion and possible interview. Qualified non-competitive candides must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further considerion and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Oversting your qualificions and/or experience in your applicion may result in your removal from considerion. You may preview questions for this vacancy. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help All required documents listed below, th are applicable to you, must be submitted to our automed system by 11:59 p.m. Eastern Time (ET) on the closing de of this announcement. 1. Resume limited to two pages showing relevant work/volunteer experience, educion and training. Include the start and end des (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualificion determinions and must support your answers to the completed online assessment questions. Resumes longer than two pages deemed ineligible and will not be considered further. 2. Most recent SF-50s (Notificion of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority . The SF-50s must show: effective de, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required informion (e.g., promotion, within-grade increase, and separion SF-50s). Award SF-50s often do not show the required informion. 3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the ring official and in original form) annual performance appraisal for the hiring manager's considerion. If a performance appraisal is not available, you may provide a stement and/or a stement from your supervisor explaining the reason one is not available and your servicing HR Office contact informion (name, email address, phone number).

Note:

You may be requested to provide an appraisal to the hiring official if one was not provided with your applicion. To receive a promotion, the employee's most recent performance ring must be "fully successful" or an equivalent level or higher. Employees who are tentively selected to receive a promotion required to provide performance documention within two business days of request. Servicing HR Offices may be contacted to verify performance rings. 4. Non-competitive hiring authority eligibility documention, if applicable . If you are a current eligible DOS employee applying under a non-competitive hiring authority (e.g, FS tenured employees, USUN reinstement eligibles, Schedule A), you must submit proof of non-competitive eligibility with your applicion. For informion reled to Schedule A hiring authority for individuals with disabilities OPM's hiring informion site. 5. CTAP documention, if applicable (e.g., reduction-in-force (RIF) separion notice, certificion of expected separion, etc.). In addition submit a copy of your current (or last) performance ring of record which must be least fully successful or equivalent and submit all required documents listed above th apply to you (e.g., resume, transcripts, SF-50, etc.). How to Apply Help Prepare your applicion in USAJOBS To start your applicion, click Apply and we'll walk you through the process to tach a resume and any required documents. During the applicion process you can review, edit, delete, and upde your informion. We'll automically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing de of this announcement to complete the applicion process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into

USAJOBS. STEP 2

Submit your resume. Please see the Required Documents section for specific informion th should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documention applicable to you, as listed in the Required Documents section. To learn how to view the stus of your submitted supporting documention and applicion, the Applicion Instructions section of our agency's Civil Service selection process site . Technical assistance with your on-line applicion is available through the Help Desk fedhirehelp@applygovernment.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alterne Applicion Procedures If applying online poses an extreme hardship, you may request alterne applicion procedures to submit your applicion package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET least 2 working days prior to the closing de of this announcement. The applicion package for alterne applicion procedures must be submitted and received in the Human Resources office no ler than 11:59 p.m. ET on the closing de of this announcement. Paper applicions and informion sent by mail will not be accepted. Agency contact informion Juanita Lockwood Phone 000-000-0000 Fax 000-000-0000 LockwoodJJ@ste.gov Address U.S. Department of Ste Not accepting applicions by Mail Charleston, South Carolina 29405 United Stes Next steps After all applicion packages are received, we will review applicions and evalue applicants' qualificions. Then, in approximely two weeks after this announcement closes, we will refer candides, as described in the "How You Will Be Evalued" section, to the hiring manager for selection considerion. Your applicion stus upded up to four times during the following hiring phases: After applicions are received. After applicions are assessed to determine qualificions. After candides are referred to the hiring manager. After a selection is made. For the selected candides who receive a tentive job offer, we will conduct a suitability review and/or security background investigion th generally takes an average of least two to six months. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help All required documents listed below, th are applicable to you, must be submitted to our automed system by 11:59 p.m. Eastern Time (ET) on the closing de of this announcement. 1. Resume limited to two pages showing relevant work/volunteer experience, educion and training. Include the start and end des (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualificion determinions and must support your answers to the completed online assessment questions. Resumes longer than two pages deemed ineligible and will not be considered further. 2. Most recent SF-50s (Notificion of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority . The SF-50s must show: effective de, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required informion (e.g., promotion, within-grade increase, and separion SF-50s). Award SF-50s often do not show the required informion. 3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the ring official and in original form) annual performance appraisal for the hiring manager's considerion. If a performance appraisal is not available, you may provide a stement and/or a stement from your supervisor explaining the reason one is not available and your servicing HR Office contact informion (name, email address, phone number).

Note:

You may be requested to provide an appraisal to the hiring official if one was not provided with your applicion. To receive a promotion, the employee's most recent performance ring must be "fully successful" or an equivalent level or higher. Employees who are tentively selected to receive a promotion required to provide performance documention within two business days of request. Servicing HR Offices may be contacted to verify performance rings. 4. Non-competitive hiring authority eligibility documention, if applicable . If you are a current eligible DOS employee applying under a non-competitive hiring authority (e.g, FS tenured employees, USUN reinstement eligibles, Schedule A), you must submit proof of non-competitive eligibility with your applicion. For informion reled to Schedule A hiring authority for individuals with disabilities OPM's hiring informion site. 5. CTAP documention, if applicable (e.g., reduction-in-force (RIF) separion notice, certificion of expected separion, etc.). In addition submit a copy of your current (or last) performance ring of record which must be least fully successful or equivalent and submit all required documents listed above th apply to you (e.g., resume, transcripts, SF-50, etc.). How to Apply Help Prepare your applicion in USAJOBS To start your applicion, click Apply and we'll walk you through the process to tach a resume and any required documents. During the applicion process you can review, edit, delete, and upde your informion. We'll automically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing de of this announcement to complete the applicion process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into

USAJOBS. STEP 2

Submit your resume. Please see the Required Documents section for specific informion th should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documention applicable to you, as listed in the Required Documents section. To learn how to view the stus of your submitted supporting documention and applicion, the Applicion Instructions section of our agency's Civil Service selection process site . Technical assistance with your on-line applicion is available through the Help Desk fedhirehelp@applygovernment.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alterne Applicion Procedures If applying online poses an extreme hardship, you may request alterne applicion procedures to submit your applicion package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET least 2 working days prior to the closing de of this announcement. The applicion package for alterne applicion procedures must be submitted and received in the Human Resources office no ler than 11:59 p.m. ET on the closing de of this announcement. Paper applicions and informion sent by mail will not be accepted. Expand Hide how to apply Agency contact informion Juanita Lockwood Phone 000-000-0000 Fax 000-000-0000 LockwoodJJ@ste.gov Address U.S. Department of Ste Not accepting applicions by Mail Charleston, South Carolina 29405 United Stes Next steps After all applicion packages are received, we will review applicions and evalue applicants' qualificions. Then, in approximely two weeks after this announcement closes, we will refer candides, as described in the "How You Will Be Evalued" section, to the hiring manager for selection considerion. Your applicion stus upded up to four times during the following hiring phases: After applicions are received. After applicions are assessed to determine qualificions. After candides are referred to the hiring manager. After a selection is made. For the selected candides who receive a tentive job offer, we will conduct a suitability review and/or security background investigion th generally takes an average of least two to six months. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Oakland Park, FL 1 vacancy No mching locions found. Work site options Telework eligible Yes—If eligible, situional telework agreements may be permitted with supervisory approval. Remote job No Relocion expenses reimbursed No Salary $113,356 - $147,365 per year Pay scale & grade GS 13 Promotion potential 13 Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Not required Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Drug test Yes Security clearance Top Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Announcement number

P/WHA-MPI-2027-0006

Control number 888367800