Find & Apply For Computer Support Specialist Jobs in Pompano Beach, Florida

Cell Phone Technician Byte Me Technology LLC Pompano Beach, FL Job Details Part-time | Full-time $19 - $23 an hour 18 hours ago Benefits Flexible schedule Qualifications Desktop computer repair Customer communication Personal electronics repair Smartphone (troubleshooting support) Laptop (troubleshooting support) In-person customer service High school diploma or GED Analysis skills On-site repair services (office equipment) Attention to detail Desktop (troubleshooting support) Consumer electronics Organizational skills Electronics sales Technical Proficiency Mobile devices Full Job Description Job Overview As a Cell Phone Technician, you'll diagnose, repair, and maintain smartphones and other consumer electronics. You'll use clear troubleshooting steps and careful hardware work to restore devices and help customers get back to using the technology they rely on. The role may also include support for computers and office equipment. The role requires a high level of attention to detail, effective communication, and familiarity with technical tools. Candidates must be able to handle multiple projects, deliver work efforts that meet the highest quality standards, and be able to work with minimal supervision.

ROLE AND RESPONSIBILITIES

Practical knowledge of mobile phone repair, computer hardware, and consumer electronics. Experience or familiarity with hardware maintenance, equipment repair, and electrical soldering. Ability to provide IT support and technical troubleshooting support across mobile devices and computers. Strong analysis skills and technical proficiency; able to investigate problems methodically. Smartphone troubleshooting support experience is helpful; related skills may include desktop, laptop, printer, or copier repair. Oversee all functions of store and make sure everything runs smoothly Provide timely and quality repairs on customers smartphones, tablets and computers Maintain proper inventory controls and make sure orders are done weekly Maintain high quality standards of customer service and care Promote and upsell additional products and electronic accessories to gain more sales and business in store Meet key performance standards and productivity goals Abide by company policies and procedures Provide knowledgeable and effective communication on repair process/updates to customers Maintain a clean and organized work space for yourself and employees and make sure store is cleaned Strive to constantly improve skills and move up Demonstrate a high level of motivation Look for ways to improve business performance and enhance customer service experience Weekly store marketing to multiple retailers, passing out flyers, etc. Make sure follow up with store owners to keep a good level of communication going Be on time for every shift

REQUIREMENTS

Practical knowledge of mobile phone repair, computer hardware, and consumer electronics. Experience or familiarity with hardware maintenance, equipment repair, and electrical soldering a plus. Ability to provide IT support and technical troubleshooting support across mobile devices and computers. Strong analysis skills and technical proficiency; able to investigate problems methodically. Smartphone troubleshooting support experience is helpful; related skills may include desktop, laptop, printer, or copier repair. High school diploma Sales / customer service experience required Bilingual in Spanish is a plus MUST have experience with all brands of cellphone, computer, and tablet repairs- including but not limited to: iPhone, androids, Samsung, etc. Ability to work in a fast paced environment with a positive attitude Ability to follow directions and specific process steps to ensure quality workmanship Excellent communication and organizational skills Ability to work a flexible schedule including nights, weekends, and holidays if needed

ABOUT TECHY BY DRPHONEFIX

DrPhoneFix has established itself as the household name in cell phone, tablet, and computer repair in South Florida. We are expanding quickly and now is the time to become a part of our up-and-coming brand name in an industry that is steadily on the rise. As we grow and continue to expand, we are in need of good employees who can see themselves developing with the company. We not only want to be the best in repairing any technological device, we also want to be the best in customer service so that our name continues to cultivate within the community.

Pay:

$19.00 - $23.00 per hour Expected hours: 20.0 - 80.0 per week

Benefits:

Flexible schedule

Work Location:

In person