Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Find Jobs
Find Jobs Near You – Available Work in Your Location
Find & Apply For Computer Support Specialist Jobs in Jasper, Georgia
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Skip to job details
Now viewing: Tech Support Manager
RH
Robert Half
Tech Support Manager
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
50
out of 100
Average of individual scores
Job Description
We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position)
Responsibilities:
- Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.
- Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.
- Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.
- Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.
- Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.
- Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.
- Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.
- Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.