Find & Apply For Computer Support Specialist Jobs in Urbandale, Iowa

IT Dedicated Technician Engineer Platinum Information Services Urbandale, IA Job Details Full-time $25 - $35 an hour 10 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) matching Qualifications Computer hardware Computer management Requirements analysis WAN IP networking Full Job Description SUMMARY Setup and maintain client networks to existing specifications, utilizing remote and hands on tools to provide stable computing platforms for less than 5 dedicated clients.

PRIMARY RESPONSIBILITIES

• Establishes Windows system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing Windows system infrastructure.
• Establishes Windows system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining Windows system and operational policies and procedures.
• Maintains Windows system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running Windows system load/stress testing; escalating application problems to vendor.
• Secures Windows system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation..
• Upgrades Windows system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization's value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

SKILLS/QUALIFICATIONS

• Windows OS o Windows 10/11
• Windows Server OS o 2016/2019/2022/2025

System Administration:

DNS/DHCP/MS365

• Developing Standards
• LAN Knowledge
• Multi-tasking
• On-Call
• Networking Knowledge
• Network Hardware Configuration
• Network Maintenance

BENEFITS

Platinum offers a competitive compensation and benefits package, including a base salary. Benefits programs include medical, dental, 401(k) plan with a company match, paid holidays and vacation time. Platinum is an Equal Opportunity Employer and a drug-free work place. Clean driving record a must

Job Type:

Full-time Pay:

$25.00 - $35.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person