Find & Apply For Computer Support Specialist Jobs in Elgin, Illinois

$55,000 – $60,000/Annually We are seeking a skilled Spanish/English speaking Computer Hardware Repair Supervisor to join our team. In this role, you will diagnose, troubleshoot, and repair a wide range of computer hardware. The ideal candidate will possess strong technical support skills, proficiency with various operating systems, and hands-on experience with equipment repair. Responsibilities Oversee a team of 5 to 8 repair techs, coach, mentor and train Delegate daily work assignments, check in and out tools, manage team KPIs Maintain reports of repairs performed, parts used, and diagnostic procedures, also update ERP Diagnose and troubleshoot hardware issues across multiple platforms Perform repairs on computer hardware components such as motherboards, hard drives, RAM, and peripherals using hand tools and soldering techniques Repair and replace device components for tablets Utilize schematics and technical manuals to accurately identify faulty parts and execute precise repairs Conduct software troubleshooting to resolve operating system or software conflicts affecting hardware performance Qualifications Ability to lead a team of 5-8 repair techs 1 year of progressive experience in computer or electronic device repair Spanish/English bilingual Strong written and verbal communication skills with the ability to effectively document and communicate repair needs Proven experience with computer hardware repair, including soldering and equipment repair techniques Benefits Medical, dental and vision benefits coverage for regular, full-time associates Paid time off for regular associates Holiday pay 401k plan with company match Career advancement opportunities Great company culture