Find & Apply For Computer Support Specialist Jobs in Itasca, Illinois

Manager, Technical Solutions in Itasca, Illinois at

Gogo Save New Salary:

$108000

•$135000

Industry:

Construction Job Function:

General Business Gogo Itasca, Illinois, 60143, United States Posted on October 17, 2026 New job! Apply early to increase your chances of getting hired. Explore Related Opportunities Administrative Services and Facilities Managers jobs near me in Illinois Jobs near me in Illinois Administrative Services and Facilities Managers jobs Job Description Gogo Remote

•United States Full time R4273 We will be accepting applications through November 9, 2026 or until filled.

•Manager, Technical Solutions Bring Gogo technology to life for customers by delivering the technical expertise, training, and support that create an outstanding connectivity experience. At Gogo, we're transforming how people connect in the sky. Our Technical Solutions team helps ensure customers and partners have the knowledge and support they need to successfully use Gogo products and services. As our Manager, Technical Solutions , you'll provide technical training and support to new and existing customers while coordinating initiatives designed to improve customer responsiveness and experience. You'll work closely with Sales, Customer Support, Original Equipment Manufacturers (OEMs), and regional teams to align customer-facing activities throughout the sales, delivery, and support experience. If you're someone who combines deep aviation and technical knowledge with strong presentation skills, customer focus, and the ability to manage multiple priorities, we'd love to meet you. What You'll Do Deliver on-site instruction, training, and technical support for new and existing customers to help create the best possible experience with Gogo products and services Partner with OEMs to provide pre

•and post-delivery connectivity training Organize and coordinate international training efforts while working closely with the North American team Partner with Sales and Customer Support to align customer-facing processes and support a consistent experience across the business Plan and coordinate project schedules, goals, and milestones, including making project assignments as needed Manage projects within established budgets, timelines, and specifications Create technical documentation and provide updates on project progress Support company-wide strategies and initiatives designed to improve customer responsiveness and achieve business objectives Demonstrate Gogo's mission, values, and customer service philosophy through effective customer interactions and collaborative teamwork What You'll Bring Bachelor's Degree in a related discipline and/or an aviation-related certification 5+ years of aviation experience or an equivalent combination of education and sales experience Extensive knowledge and/or experience with satellite communications, aircraft avionics, and aviation communications Experience with computer networks, network topology, and cybersecurity best practices Outstanding presentation skills with the ability to communicate technical concepts effectively Must be located in the Northeastern region of the United States Even Better If You Have You don't need to check every box below. If you bring experience in some of these areas, we'd especially like to hear from you: Experience delivering technical or connectivity training within the aviation industry Has supported OEM customer relationships before and after aircraft delivery Exposure to international customer training or support programs Knowledge of aviation connectivity technologies and customer environments Ability to coordinate technical projects across multiple teams or regions Strong time management and organizational skills Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Visio, and CRM tools Ability to work cross-functionally with Sales, Customer Support, OEMs, and geographically dispersed teams Why Gogo? At Gogo, we're transforming how people connect in the sky. Our teams build and support technology that powers connectivity aboard business aircraft around the world. That means the work you do here has a destination beyond a screen, spreadsheet, or meeting; it becomes part of an experience happening thousands of feet above the ground. You'll work alongside people who know their craft, challenge ideas, solve difficult problems, and care about building what comes next. Ready to help shape the future of connected aviation? Come aboard. Equal Pay Disclosure(s)

Base Pay :

108,000.00

•135,000.00

USD Annual Target Annual Short-Term Incentive :

Bonus Plan at 10% (% of Annualized Base Pay) Eligible for

Incentive Stock Program :

No Benefits :

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee's needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers .

•Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here . Gogo participates in E-Verify ( English and Spanish ). Right to Work Statement ( English and Spanish ). Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Job Location Itasca, Illinois, 60143, United States Frequently asked questions about this position Similar Jobs In Itasca, Illinois New Hot Job Assistant Store Manager

•000368

•Naperville, IL 7 Brew Coffee Naperville, Illinois New Hot Job Administrative Assistant Setna iO, LLC Lincolnshire, Illinois New Property Manager Bear Real Estate Group Kenosha, Wisconsin New Building Facilities Manager Peak Midrise-Highrise Chicago, Illinois New Resident Care Manager Cedarhurst of Dyer Dyer, Indiana See Job Details