Support Analyst Elkhart County Government - 3.5 Goshen, IN Job Details $29.59 - $32.86 an hour 10 hours ago Benefits 457(b) Paid holidays Disability insurance Health insurance Dental insurance Employee assistance program Vision insurance Loan forgiveness Life insurance Qualifications Desktop computer repair Network troubleshooting Software implementation Hardware maintenance Software installation High school diploma or GED Computer hardware Desktop (troubleshooting support) Resolving technical support tickets Customer issue escalation Hardware management Desktop administration
Full Job Description Position Type:
Technical/Support Analyst Date Posted:
9/25/2026
Location:
Information Technology Date Available:
ASAP Closing Date:
Until Filled
ELKHART COUNTY GOVERNMENTAL POSITION VACANCY NOTICE IT SUPPORT ANALYST DEPARTMENT
Information Technology
HIRING RANGE
$29.59-$32.86/hour based on education and position related experience. Longevity pay after 3 years.
BENEFITS OFFERED
Health, Dental, Vision, Life and Disability Insurance
- FREE Primary Care Health Clinic
- Supplemental Insurance and Employee Assistance Program
- Retirement PENSION and Deferred Compensation 457b
- 14 Paid Holidays Annually
- Generous Paid Vacation and Sick Time
- Eligible Employer of the Public Service Loan Forgiveness Program
POSITION TO BE FILLED
ASAP
HOURS & DAYS OF WORK
40 hours-Varies Monday-Friday
LOCATION OF POSITION
Goshen
TRAVEL REQUIREMENTS
Within County (please complete driving page on application)
JOB SUMMARY
Responsible for installing, managing, and decommissioning hardware and software, analyzing and solving problems, and maintaining security and integrity of systems.
JOB REQUIREMENTS
- High school diploma or HSE; Associate degree preferred, possession of and/or ability to obtain and maintain CompTIA A+, CompTIA Network+, Microsoft and/or ITIL certifications preferred
- Receives support calls, gathers information, analyzes issues and determines best solution; coordinates with supervisors to solve more complex issues
- Working knowledge of and ability to install, upgrade, manage, and decommission hardware and software solutions, including but not limited to PC equipment, peripherals, Microsoft products, VoIP, and mobile technologies, such as coordinating user setups and configuring printers
- Knowledge of networking concepts with ability to perform troubleshooting & problem solving
- Excellent organizational, communication skills and sound knowledge of office procedures & practices
- Pre-employment background check and drug screen Elkhart County Human Resources 117 N.
Second Street, Goshen, IN 46526
Telephone:
(574) 535-6725
FAX:
(574) 535-6750 APPLICATIONS
ACCEPTED UNTIL POSITION IS FILLED
Elkhart County is an Equal Opportunity Employer