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Now viewing: Desktop Support Technician
MS
Murtech Staffing & Solutions
Desktop Support Technician
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Job Description
Temp to Perm
Desktop Support Technician
Posted on 19 October 26 by Andy Ringer
Lafayette, IN 47909 $ - $
Job Description
Desktop Support Technician
Pay Rate:
$22.00/HR W2 (Increase to $25/hour upon hire)
Hours:
Full time, M-F, 8am-5:30pm
Location:
Lafayette, IN 47909
Duration:
Contract-to-Hire
Description:
Primary duties will include standard desktop/Laptop break/fix items Receive user calls and offer remote or on-site support. Troubleshoot system, office, hardware, and business applications Management and installation of equipment in the meeting room (projector, laptop, and video conference) Monitor calls, incidents and requests using client provided Service Now tool. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches.
Escalates problems and issues to a higher level of support if unable to resolve. Excellent written, organizational, analytical, and verbal skills
Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Skills:
3+ Years of experience doing IT support
Great Customer Service
Desktop Support (Win10, Active Directory and Office 365)
Professional with great customer service
Must be able stay focused, working independently Time management
A+ Certification is nice to have
Rate / Salary
$ - $
Sector
Not Specified
Category
it
Skills / Experience
it
Benefits
Not Specified
Our Reference
JOB-18988
Rate / Salary
$ - $
Benefits
- Dental Insurance