Find & Apply For Computer Support Specialist Jobs in Notre Dame, Indiana

Temporary | IT Support Assistant Client Experience, VP and Chief Information Officer Notre Dame, IN, United States Temporary Temporary | IT Support Assistant Client Experience, VP and Chief Information Officer Company Description The University of Notre Dame is more than a workplace; it is a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University's mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you! Job Description Join the University of Notre Dame Service Desk team in providing an unmatched customer experience to the areas we support for a variety of technical needs. Becoming a IT Support Assistant within the Office of Information Technology means working as part of a large team of other assistants to configure and deploy computers, monitor security compliance on computers, respond to technical issues in a timely manner, and other exciting responsibilities. We need creative problem solvers who can communicate with non-technical users and who are able to learn quickly and embrace change. You are Curious

• always wanting to learn new things, can understand complex processes, and never afraid to ask questions Mission oriented
• Motivated to be responsive to end-users with technical needs and questions, proactively seek tasks to accomplish, and able to communicate with users at all levels within the University Inspired
• Driven to professionally develop, learn, and grow A typical day could include some or all of: Scheduling and meeting with end-users who have technical needs Configuring computers with software, printers, and other specifications for users Supporting our faculty within the classroom environment for their technical challenges ing to maintain an up-to-date inventory of computer systems Documenting the intake and return of computers Extending fundamental troubleshooting and assistance for technical questions as appropriate Escalating challenges to higher tiers of support when necessary Skillfully updating ServiceNow records Participating in self-led professional development Qualifications Minimum Ability to work and learn independently Collaborate and problem-solve independently and with a team Good communication skills, written and verbal Customer service experience and a mindset to provide outstanding service Preferred Familiarity with Windows 11 Familiarity with macOS and iOS Outstanding customer service skills Experience with office tools, including spreadsheets Good organizational and personal productivity practices