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Now viewing: IT - Technictian - Part Time
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Southern Maryland Moving Company
IT - Technictian - Part Time
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Job Description
Overview Looking for an IT Tech to oversee our Company Website, our company emails. And to be able to transition these over to our own server. Join our dynamic team as a Part-Time IT Technician, where your technical expertise will drive seamless technology operations and support across our organization. This role offers an exciting opportunity to troubleshoot hardware and software issues, assist users with technical support requests, and maintain vital IT infrastructure components. If you're passionate about problem-solving, customer service, and working in a fast-paced environment, this position is perfect for you! You'll play a key role in ensuring our technology systems run smoothly while gaining valuable experience in a supportive and energetic setting. Responsibilities Provide technical support to end-users via help desk systems, resolving issues related to hardware, software, operating systems, and network connectivity. Assist with desktop support tasks including installing, configuring, and maintaining computer hardware and peripherals such as mobile devices. Troubleshoot network issues involving LAN (Local Area Network), TCP/IP protocols, DNS (Domain Name System), VPN (Virtual Private Network), firewalls, and TCP troubleshooting. Manage user accounts and permissions through Active Directory management and GPO (Group Policy Object) configurations to ensure security and efficiency. Support the maintenance of IT infrastructure by diagnosing equipment problems, performing hardware repairs or replacements, and supporting computer management tasks. Document all support activities accurately using customer support ticket management systems to ensure clear communication and follow-up. Collaborate with team members to analyze recurring issues and implement solutions that improve overall system reliability. Qualifications Proven experience with Microsoft Office applications and Windows support environments. Strong knowledge of computer networking concepts including LAN, TCP/IP, DNS, VPNs, firewalls, and TCP troubleshooting. Familiarity with operating systems such as Windows (including Windows Server) and Linux. Experience with help desk systems for tracking support requests efficiently. Ability to troubleshoot hardware components like computer hardware peripherals and mobile devices effectively. Excellent communication skills to clearly explain technical issues to non-technical users. Knowledge of Active Directory management, GPO configuration, and basic IT security practices. Strong analysis skills for diagnosing complex technical problems quickly and accurately. This part-time position is ideal for motivated individuals eager to develop their IT skills in a vibrant environment while providing exceptional customer service. Join us to make a tangible impact on our technology operations while advancing your career in IT support!