Find & Apply For Computer Support Specialist Jobs in Minnesota City, Minnesota

Help Desk Specialist

• 3.7 Minnesota City, MN 55959 $25.67 - $30.91 an hour - Part-time, Full-time Apply with Indeed Overview As a Help Desk Specialist, you'll keep people productive by resolving technology issues with clear communication and practical troubleshooting. You'll support users across computers, software, networks, and mobile devices, while documenting requests and escalating issues when needed.

Your impact:

By resolving technical problems and keeping users informed, you help colleagues return to work with less disruption. Responsibilities Provide responsive IT support, technical support, desktop support, and customer service for user questions and incidents. Diagnose and resolve Windows, macOS, and Linux operating system, software, hardware, and equipment issues. Troubleshoot computer networking, VPN (virtual private network), DNS (Domain Name System), TCP/IP (Transmission Control Protocol/Internet Protocol), and Meraki network equipment. Manage help desk systems and customer support tickets; record troubleshooting steps, resolutions, and escalations. Support Active Directory accounts, Microsoft Windows Server, Microsoft Office, computer management, IT infrastructure, and mobile devices.

Skills Essential:

Customer support, communication, analysis, and technical troubleshooting skills; experience with help desk systems and ticket management.

Essential:

Knowledge of Windows support, computer hardware, hardware support, software troubleshooting, network troubleshooting, and equipment troubleshooting.

Essential:

Familiarity with IT support, desktop support, computer networking, operating systems, VPN, TCP, TCP/IP, and DNS.

Preferred:

Experience with Active Directory management, Microsoft Windows Server, Meraki, macOS, Linux, and Microsoft Office.

Pay:

$25.67 - $30.91 per hour

Benefits:

401(k) Dental insurance Health insurance Relocation assistance Vision insurance

Work Location:

In person