Find & Apply For Computer Support Specialist Jobs in Clinton, Missouri

Help Desk Representative at Compass Health Network Help Desk Representative at Compass Health Network in Clinton, Missouri Posted in 1 day ago. $26.10 per hour

Help Desk Representative Department:

Information Technology Services Employment Type:

Full Time Location:

Any Compass Location Compensation:

$26.10 / hour Description Help people stay connected, productive, and empowered through technology that works for them.

Schedule:

Mon-Fri 7a-4p This is a remote position open to Missouri residents only. The Help Desk Representative provides friendly, responsive first-level technology support to employees across our organization. As a key resource for day-to-day technology needs, you'll troubleshoot hardware and software issues, respond to help desk requests, provide basic user training, and connect employees with additional IT support when needed. This is an opportunity to combine technical problem-solving with meaningful customer service while supporting the teams who provide essential healthcare and community services throughout rural communities. This is a great opportunity for someone who: Enjoys helping people solve problems and navigate technology with confidence Brings a patient, approachable, and service-focused attitude to technical support Enjoys learning new technology and finding practical solutions Communicates technical information clearly and comfortably with a variety of users Can stay organized and responsive while managing multiple requests Key Responsibilities Serve as the first point of contact for employees seeking technology assistance. Provide timely, entry-level support for hardware, software, and technology-related questions. Troubleshoot and resolve common technical issues through remote and direct support. Provide basic training and guidance to help employees use technology effectively. Receive, prioritize, document, and follow up on help desk requests. Identify and escalate issues requiring additional IT expertise. Help ensure employees have the technology support they need to successfully do their work. Requirements, Skills, Knowledge and Expertise High School/GED required Associate degree preferred At least one (1) year experience preferred You're a problem-solver who genuinely enjoys helping others. You're patient when working through technology challenges, comfortable explaining technical information in an easy-to-understand way, and willing to keep learning as technology evolves. You're dependable, organized, and able to balance multiple requests while maintaining a positive, customer-focused approach. You understand that effective IT support is about more than resolving a technical issue-it's about helping people do their best work. Whether you're assisting someone with a quick question or working through a more complex problem, you bring curiosity, professionalism, and a commitment to making the experience easier for the person you're supporting. About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve. Our network includes Royal Oaks Hospital and Adapt of Missouri , allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri , a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization , it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us? Whether you're joining Compass Health Network or Adapt of Missouri , you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.

We offer:

Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility

•Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program , positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your Impact Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.