Find & Apply For Computer Support Specialist Jobs in Whiteman Air Force Base, Missouri

IT SPECIALIST

(CUSTOMER SUPPORT) (TITLE 32) Department of the Army Army Nional Guard Units DOIM Summary This is a Nional Guard Title 32 Excepted Service Position. This position is an Indefinite with Right to Convert to Permanent

GS-2210-11 IT SPECIALIST

(CUSTOMER SUPPORT) (TITLE 32), Position Description Number D2528P01 and is part of the MO Directore of Informion Management.

SEE NOTES UNDER CONDITIONS OF EMPLOYMENT.

Learn more about this agency Summary This is a Nional Guard Title 32 Excepted Service Position. This position is an Indefinite with Right to Convert to Permanent

GS-2210-11 IT SPECIALIST

(CUSTOMER SUPPORT) (TITLE 32), Position Description Number D2528P01 and is part of the MO Directore of Informion Management.

SEE NOTES UNDER CONDITIONS OF EMPLOYMENT.

Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Whiteman

AFB, MO 1

vacancy No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $75,897 - $98,671 per year Pay scale & grade GS 11 Promotion potential 11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent - Indefinite with Right to Convert to Permanent Occupions and job series 2210 Informion Technology Management Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test Yes Security clearance Secret Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number

MO-13061794-AR-26-191

Control number 884408400 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Clarificion from the agency

WHO MAY APPLY

All qualified permanent, indefinite, and temporary Title 32 Nional Guard employees who are currently working for the Missouri Army Nional Guard. Duties Help Provides support and guidance on installing, and opering personal computers, peripheral equipment, and associed software. Supports users on equipment and software; custom installion and maintenance of hardware and software. Receives, responds to, and ensures resolution of all types of help center calls. Notifies team leader of any significant trends in hardware / software implemention issues and any potential problems th may have a detrimental affect on mission requirements. Coordines support actions with user, other IT personnel, and higher levels as required. Evalues IT hardware and software used by activities. Coordines external vendor support for warranty repairs when applicable and ensures proper escort assigned while work is performed. Installs, tests, and prepares performance reports and recommendions on such equipment as microcomputers, printers, scanners, etc. Works with users to test and evalue a variety of software packages. Analyzes customer problems and researches dabase for possible solutions or tasks the approprie subject mter expert or section capable of resolving the problem. Updes hardware and software architecture dabases to reflect installions, turn-ins, and changes in reportable software. Maintains awareness of current trends in informion technology. Performs varied research and periodical searches to identify current trends in informion systems, hardware, software, and training. Performs other duties as assigned. Requirements Help Conditions of employment Acceptance of an Excepted Service position constitutes concurrence with these requirements as a condition of employment. Selectee required to wear the military uniform. Males born after 31 December 1959 must be registered for Selective Service. Participion in direct deposit is mandory. Failure to complete management prescribed courses for full-time support personnel within the first year of employment or assignment, may be cause for reassignment or terminion. This is an Excepted Service position th requires membership in the Missouri Nional Guard prior to the effective de of placement.

NATIONAL GUARD MEMBERSHIP IS REQUIRED.

If you are not sure you are eligible for military membership, please contact an Army Nional Guard recruiter 1-800-GO-GUARD (1-800-464-8273) prior to applying for this position. Individuals on incentive bonuses may be subject to recoupment or terminion, contact the Ste Incentives Manager (573) 638-9500 extension 39637 for questions concerning recoupment or terminion. Employment can be termined with a 30 day notice. In the event a permanent (Tenure 1 or 2) employee is selected, and is willing to accept the indefinite appointment, th employee will relinquish permanent stus. Management has the right to convert this position to permanent stus without re-advertising. May be required to successfully complete a trial period. Must obtain and maintain a SECRET clearance level. Position is designed as

OM-STS-001

within the Defense Cybersecurity Workforce as guided by

NIST SP 800-181

; Nional Initiive for Cybersecurity Educion, Cybersecurity Workforce Framework. Irregular and/or overtime (compensory) hours may be required to support operional requirements or contingencies or may be required to work hours outside of the normal duty day. Qualificions

MILITARY REQUIREMENTS

Selected candide must currently be assigned to a military unit in the Missouri Army Nional Guard. Title 32 employees will not be militarily senior to their full-time supervisor (grade inversion). Maximum Military Grade - MAJ (O-4)

GENERAL EXPERIENCE

: Must possess experience th provided you basic knowledge of da processing functions and general management principles th enable you to understand the stages required to autome a work process; experience in work such as computer operor or assistant, computer sales representive, program analyst, or other positions th required the use or adaption of computer programs and systems.

GS-11 SPECIALIZED EXPERIENCE

Must possess 36 months of specialized experience th demonstres your ability to serve as a base systems administror to monitor the Local and Wide Area Network(LAN/WAN), including the planning, analysis, acquisition, design, development, implemention, quality assurance, configurion, installion, integrion, maintenance testing, operional integrity, and/or management of networked systems for the transmission of informion in voice, da, and/or video forms. The specialized experience must indice th you possess knowledge of informion technology network systems design principles, methodologies, and approaches used in developing, testing, installing, opering, managing, and maintaining network services th support functional requirements; knowledge of methods, techniques, and processes for the integrion and optimizion of LAN/WAN components, infrastructure requirements, and test and evaluion methods sufficient to install and opere base wide programs and provide technical guidance to others in designing, testing, opering, and maintaining network programs; and skill in applying informion technology network development concepts and techniques to provide computer applicions which provide optimal functional support for users. Incumbent must complete approprie training and obtain required certificions IAW DoDI 8140 or DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level II within 9 months of employment pending training se availability.

DOD Informion Awareness Certificion Requirements:

The employee must obtain and maintain a minimum a Secret security clearance. Incumbent must possess or be able to obtain and maintain certificions per DoD Directive 8570.1-M,AR 25-2, and as detailed in the Informion Assurance (IA) Training and Certificion Best Business Practice (BBP).Failure to sisfactorily obtain and maintain required certificions in accordance with the listed publicions are grounds for terminion. Selectee is required to sisfactorily complete the approprie training and obtain the required certificion/recertificion for this position as outlined in DoD Publicion 8570.01-M,Informion Assurance Workforce Improvement Program, ded 19 December 2005 (incorporing Change 1ded 15 May 2008). Educion Substitution for Educion for the GS-11

Grade Level:

Must possess a Ph.D. or equivalent, OR three years of progressively higher level gradue educion in computer science, engineering, informion science, or informion systems management leading to such a degree. Additional informion

Selective Service Act:

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistrion.aspx ). Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, your resume and supporting documention used to determine if you meet the qualificions listed on this announcement. If you are minimally qualified, your resume and supporting documention compared to your responses on the assessment questionnaire to determine your level of experience. If you re yourself higher than is supported by your applicion package, your responses may be adjusted and/or you may be excluded from considerion for this position. If you are found to be among the top qualified candides, you referred to the selecting official for employment considerion. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Applicion Packet which may include the following: Resume (must include the following informion) First and Last Name Contact Informion (Phone Number and ) Position Title(s) Company/Organizion Name(s) Des of Employment (MONTH and YEAR) Duties Performed - brief descriptions th show you can perform the tasks the required level listed in the job announcement Please be advised th copying and pasting the specialized experience from the vacancy announcement into your resume is prohibited and will result in your resume being disqualified. It is best practice to ensure military career informion is listed in addition to civilian career informion. Transcripts - Only a requirement if educion is required OR you substitute educion for specialized experience Unofficial copies may be submitted for applicion purposes, but placement will not occur until official transcripts have been provided. SF-50 - If you have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notificion of Personnel Action (SF-50). This is NOT a requirement for those th have never been employed by a Federal Agency or those currently employed by our agency. DD214s If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13061794 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Agency contact informion Kayla Penny Phone 573-638-9500 X37917 kayla.penny.1@us.af.mil Address MO Directore of Informion Management 6900 North Boundary Road Jefferson City, MO 65101-1208 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must submit a complete Applicion Packet which may include the following: Resume (must include the following informion) First and Last Name Contact Informion (Phone Number and ) Position Title(s) Company/Organizion Name(s) Des of Employment (MONTH and YEAR) Duties Performed - brief descriptions th show you can perform the tasks the required level listed in the job announcement Please be advised th copying and pasting the specialized experience from the vacancy announcement into your resume is prohibited and will result in your resume being disqualified. It is best practice to ensure military career informion is listed in addition to civilian career informion. Transcripts - Only a requirement if educion is required OR you substitute educion for specialized experience Unofficial copies may be submitted for applicion purposes, but placement will not occur until official transcripts have been provided. SF-50 - If you have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notificion of Personnel Action (SF-50). This is NOT a requirement for those th have never been employed by a Federal Agency or those currently employed by our agency. DD214s If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13061794 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Expand Hide how to apply Agency contact informion Kayla Penny Phone 573-638-9500 X37917 kayla.penny.1@us.af.mil Address MO Directore of Informion Management 6900 North Boundary Road Jefferson City, MO 65101-1208 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Whiteman

AFB, MO 1

vacancy No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $75,897 - $98,671 per year Pay scale & grade GS 11 Promotion potential 11 Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent - Indefinite with Right to Convert to Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test Yes Security clearance Secret Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number

MO-13061794-AR-26-191

Control number 884408400