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Computer Support Specialist
Burlington, NC

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Insight Global

Tier 1 Support Specialist

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Job Description

Job Description Insight Global is seeking a Tier 1 Support Specialist for a top healthcare and life sciences client. This is an excellent opportunity for an early-career technical professional looking to get their foot in the door and develop hands-on IT experience. The candidate will receive extensive training across Tier 1 support, computer imaging and repair, data tracking, and kiosk-related work while cross-training on responsibilities currently owned by an experienced team member. The ideal candidate is dependable, detail-oriented, comfortable with technology, and motivated to learn. This is a contract opportunity with potential for future conversion; however, an FTE position is not guaranteed. Skills and Requirements Strong attention to detail and ability to accurately track/manage dataComfortable working with computers and learning new technical processesHard-working and eager to learnReliable transportation for a fully onsite scheduleGED or high school equivalent accepted; bachelor's degree also acceptableEntry-level/Tier 1 candidates welcomeTier 1 help desk/support experienceComputer repair or hardware experienceExperience imaging computersLenovo computer repair/training experienceFamiliarity with U.S. import processesExperience assembling, installing, or supporting kiosks We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Benefits

  • Dental Insurance