Find & Apply For Computer Support Specialist Jobs in Hendersonville, North Carolina

Job Title:

Field Support /

Desktop Support Location:

Hendersonville, NC 28739

Duration:

Contrac-6+

Months Shift:

Morning shift-(9AM-5PM)

Pay:

$25 on w2 Job Description Job responsibilities:

• o Recommend Services and standards for supporting the End-User Compute and Field Services environment/End-Users o Deploy and manage in-scope hardware and software o Support End-User data backup, storage and recovery Services for all End-Users o Provision and support remote site networks ( e.g. , Local-Area Network (LAN), Wide-Area Network (WAN) connection, etc .) and related operations (e.g., procure, design, build, systems monitoring, Incident diagnostics, troubleshooting, Resolution and escalation, security management, and capacity planning/analysis), as required to meet computing requirements o Provide support for stand-alone Uninterruptible Power Supply (UPS) systems o Provide server break/fix and Level 2 Support for equipment and system software as coordinated through the IT and Clinical Service Desk Services o Provide break/fix Level 2 Support for in-scope hardware and software as coordinated through the IT and Clinical Service Desk Services. o Provide remote and deskside support to authorized users as needed to fulfill Service requirements o Provide Incident determination, root cause analysis and Resolution o Manage and maintain inventory of in-scope software licenses o Ensure software license compliance and reconcile software installations with license rights o Provide support for financial audits, as requested o Perform access control (file systems, disk space, etc .), as it relates for an authorized user o Manage and maintain inventory of in-scope hardware, include asset tagging and recording o Provide technical support for all hardware/equipment of the remote site computing infrastructure o Establish procedures for procuring appropriate equipment sparing requirements and maintain spares inventory levels for all in-scope Hardware and Equipment to meet temporary capacity needs and SLRs o Manage and maintain spare inventory for in-scope hardware devices, advising of inventory levels of in-scope hardware in accordance with Policies and Procedures o Track requests for new devices, spare components or peripherals o Fulfill requests for replacement devices, components or peripherals from the spares inventory o Provide ad hoc fulfillment of approved new devices, components or peripherals o Manage device life cycle for devices as part of ongoing refresh process o Provide advice to other vendors as required, on: o Support remote site infrastructure system software ( e.g ., operating systems, utilities as listed in the applicable SOW Schedules, etc. ) o Implement and coordinate all changes to the remote site infrastructure, including those that may affect the Service Levels of any other Recurring Services SOWs and Third Parties o Create, maintain and provide all appropriate project plans, project time and cost estimates, technical specifications, management documentation, and management reporting in a form/format that is acceptable o Identify and implement opportunities to consolidate infrastructure, improve utilization, availability, and cost in conjunction o Provide BYOD capabilities and support o Support provided and standard-approved projectors that are not part of the managed teleconferencing or video conferencing services NIT01

Pay:

$25.00 per hour Expected hours: 40.0 per week

Experience:

Desktop support: 3 years (Required)

Work Location:

In person