Find & Apply For Computer Support Specialist Jobs in Newington, New Hampshire

Overview Technology & Business Solutions LLC (TBS) is an IT services and cloud solutions provider supporting government contractors and project-based businesses since 2004. We deliver secure, reliable technology solutions with a strong focus on customer service, operational excellence, and long-term partnerships. In this role, you'll provide technical support for both TBS's internal operations and a local client environment. You'll work with a variety of technologies, troubleshoot complex issues, support IT infrastructure, and help maintain secure, reliable systems, including specialized technology used in engineering and industrial environments. This is a hybrid opportunity that combines hands-on, on-site support in Newington with remote IT support responsibilities. Candidates must live within reasonable driving distance of Newington, NH. Responsibilities Provide desktop and end-user support, troubleshooting hardware, software, applications, connectivity, and access issues. Configure, deploy, maintain, and troubleshoot computers, peripherals, and other technology equipment, including specialized engineering and industrial systems. Manage user accounts, access permissions, onboarding/offboarding, and related administrative tasks. Support Windows desktop and server environments, Active Directory, Group Policy, and endpoint management tools. Perform routine system administration, health checks, and monitoring of infrastructure, virtual environments, and backup systems. Assist with software deployment, patch management, vulnerability remediation, and routine security activities. Perform recurring system maintenance, security checks, and compliance-related activities in accordance with established procedures. Support IT security and compliance requirements in regulated client environments. Maintain technical documentation, inventories, and support records, including maintenance logs and required security documentation. Assist with coordinating and delivering IT and security-related training for employees and other authorized personnel. Assist with hardware and software procurement, licensing, and asset management. Collaborate with internal technical teams and client personnel to resolve issues and improve IT operations. Requirements Required 2+ years of experience in desktop support, IT support, systems support, or a similar role. Strong knowledge of Windows operating systems, desktop hardware, and common business applications, with familiarity supporting Windows Server environments. Experience with Active Directory, Group Policy, and endpoint management or software deployment tools. Strong troubleshooting, problem-solving, and communication skills. Familiarity with system monitoring, backups, endpoint security, and IT security best practices. Ability to follow established technical and security procedures, manage recurring responsibilities, and maintain accurate documentation. Ability to work independently and provide excellent customer service. Ability to provide on-site support in Newington, NH, as required. Preferred Citrix / SCCM / MECM administration. Microsoft Intune experience. Backup and recovery solutions. Vulnerability management and security assessment tools. Endpoint security tools and technologies. Government contracting or regulated IT environment experience. Engineering or manufacturing technology support. Networking fundamentals (TCP/IP, DNS, DHCP, IP addressing, subnetting, broadcast domains, and troubleshooting). Network segmentation and air-gapped environments. Infrastructure monitoring and systems administration. Technical audits and compliance assessments. Security awareness training. Security and regulatory compliance experience. Current or prior U.S. government security clearance. Working Conditions Full-time, hybrid position combines on-site support at a client facility in Newington with remote IT support for TBS internal operations. On-site attendance will be based on operational requirements, and occasional early morning, evening, or after-hours work may be necessary for scheduled maintenance, technical support, or training. Ability to lift and carry equipment up to 50 lbs; comfortable working under desks and in server/network closets. Clearance Requirements U.S. Citizenship is required due to the nature of our client contracts. Background checks will be conducted as part of the onboarding process to ensure compliance with government and security standards.

Benefits:

Medical, Dental, and Vision Insurance Health Savings Account (HSA) 401(k) & Profit Sharing Paid Time Off (starting at 3 weeks) Paid Company Holidays Long-Term Disability Insurance Apply Today!

Pay:

$65,000.00 - $75,000.00 per year

Work Location:

Hybrid remote in Newington, NH 03801