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Now viewing: Technical Support Specialist
FF
Franklin Fitch
Technical Support Specialist
Job Description
Technical Support Specialist at Franklin Fitch Technical Support Specialist at Franklin Fitch in Mine Hill, New Jersey Posted in 18 days ago.
Type:
full-time Level 2 IT Support Technician - Onsite Dover, NJ - $35 p/h My client is an established Managed Service Provider (MSP) who at a very exciting point of investment so they are expanding their technical support team following the launch of a significant new project and increased client base. You will be client facing and have ownership of L2-L3 support tickets alongside small to medium sized impactful infrastructure projects, you will be predominantly working in large enterprise organisations within the financial services sector. You will be hands-on across a variety of tasks: troubleshooting, working with physical infrastructure, and developing their technical skill set.
You will need:
L1/L2 support experience Examples of being proactive, driven and organised Experience with Office365 Experience with troubleshooting, installing and managing physical hardware Work with enterprise networking equipment and infrastructure.
You will get:
Uncapped, paid overtime Market leading training and professional development Client site visits Team socials
Benefits
- Professional Development
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