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Now viewing: Onsite IT Support
TL
Techmatic LLC
Onsite IT Support
Job Description
Overview Join our dynamic team as an Onsite IT Support specialist, where you'll be at the forefront of maintaining and enhancing our technological environment. This role offers an exciting opportunity to deliver proactive technical assistance, troubleshoot complex issues, and ensure seamless IT operations across our facilities. Your expertise will empower teams to work efficiently and securely, fostering a resilient infrastructure that supports our innovative projects and enterprise solutions. If you thrive in a fast-paced setting and are passionate about delivering exceptional IT support, this position is your chance to make a meaningful impact. Responsibilities Provide on-the-ground technical support for hardware, software, network systems, and enterprise solutions within the onsite environment. Troubleshoot and resolve technical issues related to computer networking, cybersecurity, UI development, and system design for system development projects. Collaborate with stakeholders across departments to coordinate IT needs, ensuring alignment with organizational goals and compliance standards. Assist with the implementation of software solutions such as SAP and support UI testing and development efforts. Support security analysis initiatives by monitoring systems for vulnerabilities and assisting with cybersecurity measures. Conduct regular system audits, security assessments, and compliance checks to uphold industry standards and best practices. Facilitate technical troubleshooting support during system upgrades or incident responses to minimize downtime. Qualifications Proven experience in IT support roles with a strong understanding of computer networking principles. Strong skills in cybersecurity analysis, security protocols, compliance standards, and technical troubleshooting support. Ability to coordinate effectively with stakeholders across various departments to meet project deadlines and technical requirements. Excellent problem-solving skills combined with clear communication abilities to explain technical concepts to non-technical audiences. Join us in delivering innovative IT solutions that drive our organization forward! This paid position offers a vibrant environment where your technical expertise will be valued as you help build secure, scalable systems that empower our teams every day.