Find & Apply For Computer Support Specialist Jobs in Paramus, New Jersey

Title:

Infosys Technician Location:

Paramus NJ Schedule:

8am-4:30pm

Duration:

6

Month Contract Pay Rate:

$20-22/hr

Interview Process:

15 Minute Teams interview

Start Date:

ASAP Must have valid drivers license and reliable vehicle!

Must Haves:

Minimum 1 year experience with Desktop Support Must be knowledgeable in configuring installing and testing software Must be able to assist with tickets through remote support tools, comfortable addressing issues over the phone Windows/Microsoft environment experience Experience troubleshooting basic hardware & software issues and working directly with end users Excellent communication and readiness to learn

High School Diploma Plusses:

Previous hospital desktop support experience Bachelor's Degree in related field Insight Global is seeking a Desktop Support Technician to provide hands-on technical support for end users across hospital, clinic, and administrative locations. This individual will be responsible for responding to service desk tickets, troubleshooting hardware and software issues, installing and replacing equipment, and assisting with workstation moves, additions, and changes at onsite and offsite locations throughout Bergen County NJ. They must also be able to assist with account access, and application-related issues over the phone, through remote support tools, and via the service desk ticketing system. The ideal candidate is customer-focused, possesses strong communication and problem-solving skills, and is comfortable guiding users through technical solutions in a fast-paced healthcare environment. Experience resolving Level 1 and Level 2 technical issues, documenting resolutions, escalating complex incidents when necessary, and delivering an excellent end-user support experience is highly preferred.

Pay:

$20.00 - $21.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person