Find & Apply For Computer Support Specialist Jobs in Roswell, New Mexico

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Position range in Eastern Region $25.34 - $44.40 Per hour Level 2 IT Support Technician (Information Technology Support Technician)

Krumland Auto Group

Occupation:

Computer Network Support Specialists

Location:

Roswell, NM - 88201

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

09/02/2026

Positions available: 1

Source:

New Mexico Jobs

Web Site:

New Mexico Jobs

Onsite /

Remote:

Work onsite all of the time

Updated:

09/04/2026

Expires:

10/02/2026

Job #: 961770

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Education

High School Diploma or Equivalent Schedule

Full Time Job Type

Regular Duration

Permanent Employment Public Transit

Available

Job Description

Help for Job Description. Opens a new window.

Veterans Preference:

The Jobs for Veterans Act mandates priority of service to veterans seeking employment and training opportunities. To ensure compliance with this law, this job posting will be available only to veterans for the first 24 hours. After this period, the job will be released to all job seekers. Position Summary The Level 2 IT Support Technician will provide remote and onsite technical support to business clients. The ideal candidate will possess knowledge equivalent to CompTIA A+, Network+, and Security+, along with entry-level experience supporting Microsoft Active Directory environments. We are seeking a responsible, dependable, and high-energy individual who can work independently, take ownership of tasks, and continuously learn new technologies. The ideal candidate is proactive, resourceful, and excited about growing their career with a company that is committed to long-term success and professional development. Responsibilities Provide remote and onsite technical support for business clients

Troubleshoot Windows 10 and Windows 11 operating systems

Configure and support desktop computers, laptops, printers, and mobile devices

Create, modify, disable, and troubleshoot user accounts in Active Directory

Support Microsoft 365 services including:

Exchange Online

Outlook

OneDrive

Teams

Point

Troubleshoot network connectivity issues involving:

TCP/IP

DNS

vLANs

Subnets

DHCP

Wireless networking

VPN connectivity

Install and configure software applications

Assist with workstation deployments and upgrades

Maintain documentation and ticket notes

Follow cybersecurity best practices and security policies

Escalate advanced issues when necessary while maintaining ownership of client communication Required Qualifications Equivalent knowledge to:

CompTIA A+

CompTIA Network+

CompTIA Security+

Minimum 1-3 years of IT support experience

Experience supporting Microsoft Windows environments

Basic Active Directory administration experience

Understanding of networking fundamentals

Knowledge of cybersecurity best practices

Strong troubleshooting and problem-solving skills

Excellent verbal and written communication skills

Professional customer service attitude

Valid driver's license and reliable transportation Preferred Qualifications CompTIA certifications (A+, Network+, Security+)

Experience with:

Microsoft 365 Administration

Microsoft Entra ID (Azure AD)

Meraki Networking

Backup and Disaster Recovery Platforms

Remote Monitoring and Management (RMM) tools What We Offer Competitive compensation

Paid training and professional development

Opportunities for certification reimbursement

Career growth opportunities

Exposure to a variety of technologies and industries

Supportive team environment