Find & Apply For Computer Support Specialist Jobs in Binghamton, New York

Watson Computing Support Specialist Category:

Professional Department:

Watson College of Engineering and Applied Science Locations:

Binghamton, NY Position ID:

203935

Budget Title:

Lead Programmer/Analyst (SL-3)

Salary:

$65,000+ (Commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives.

Key Responsibilities:

Data Center Operations Maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks. Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster. Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources. Server & Storage System Management Manage Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Support the Watson College virtual server environment (VMware) Manage, procure, inventory, and set up virtual and physical servers Manage research storage systems Manage the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office. High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management. Monitor daily cluster operations and coordinate updates and patches to minimize impact. Coordinate with faculty to integrate new computing nodes and obtain vendor quotes. Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements. Physical and Virtual Desktop Infrastructure (VDI) Administration Secondary support point of contact for faculty, staff and student client systems Assist with maintaining Watson College Academic computing labs Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Assist with developing and maintaining administrative documentation and provide recommendations for improvements. General Responsibilities Provide backup support during staff absences or emergencies. Offer technical assistance to the University Helpdesk for Watson-related issues. Work collaboratively and professionally with faculty, staff, and students. Recommend and implement improvements to existing procedures and infrastructure. Assist with coordinating integration of new employee computer accounts with ITS. Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies. Troubleshoot AD-related issues in collaboration with ITS. Assign user rights and manage secure network resources.

Knowledge, Skills, and Abilities:

Knowledge of Active Directory management and security best practices. Ability to work independently and collaboratively in a fast-paced academic and research environment. Effective documentation and organizational skills.

Job Requirements:

Associate's degree (or higher) in Computer Science, Information Technology, or a related field, combined with a minimum of 4 years of experience in data center operations, virtualization, and/or HPC management Professional experience in administering Linux-based and Windows Server-based environments Demonstrated experience applying cybersecurity fundamentals and best practices in a system administration role Experience managing VMware-based virtual environments

Preferred:

Bachelor's Degree in Computer Science, Information Technology, or a related field, combined with a minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience in a higher education research computing environment Demonstrated experience with AI/ML libraries such as PyTorch, TensorFlow, or similar tools commonly used in research computing Experience with high-performance computing cluster administration Demonstrated experience involving network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Experience with storage technologies (iSCSI, NAS, SAN) Experience with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/ Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form . To apply, visit http://binghamton.interviewexchange.com/jobofferdetails.jsp?

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